Building Protocol Specialists into Your Comm. Center
Blog / Building Protocol Specialists into Your Comm. Center
What happens when Emergency Dispatchers become protocol experts? Jasper County Emergency Services has developed a unique Protocol Specialist model to support their dispatchers across medical, fire, and police protocols. In this episode, Ellen Biesemeyer and Brandon McClintock discuss how the program works, the benefits they've seen, and lessons learned for other centers looking to implement a similar approach.
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