Meridith invites Luke Barritt, a Project Manager for QPR, to share with our listeners what Quality Performance Review actually does, who it's for, and how it helps agencies across the nation improve and grow.

6 Jan. 2025

Meridith invites Alda Garcia, Sales Operation Manager for Priority Dispatch, to tell you exactly how PDC's sales team can help your center meet its goals, create excellence, and fix problems. For more information or to find your Regional Account Manager, visit https://prioritydispatch.net/en/contact-us.

9 Dec. 2024

Meridith invited Dr. Jeff Clawson to tell the background of how various parts of the protocols came to be. Join them to hear some history, insights, and just all around great stories about Emergency Dispatch.

12 Nov. 2024

Meridith invites some heavy hitters from the International Academies of Emergency Dispatch (Pam Stewart, Senior Director of Operations, Eric Fayad, Associate Director of Instructor Services, and Bonni Stockman, ETC Course Coordinator) to tell you exactly what the IAED has to offer to train new Emergency Telecommunicators.

29 Oct. 2024

Meridith invites Jim Marshall, CEO of the 911 Training Institute, and Darren Judd, a Protocol Expert from Priority Dispatch Corp., to talk about Protocol 41: Caller in Crisis and Emergency Mental Health Dispatch (EMHD) Training.

15 Oct. 2024

President of Priority Dispatch, Brian Dale, joins Meridith to speak on a topic that he's particularly passionate about: Change Management. When your center goes through change, how do you handle it? Change is always just around the corner—check this episode for tips and tricks gathered from a career of over 30 years.

1 Oct. 2024