Blog / Everything About Medical Industry Standards
Meridith invites Brett Patterson and Darren Judd to explain what we mean when we refer to industry standards in Emergency Medical Dispatch. They discuss the history of industry standards and the various bodies that set them, then discuss what those standards mean for Emergency Communications Centers today.
Four powerful stories from centers in Illinois, Minnesota, Massachusetts, and Indiana that show how Protocol 41 provides a structured, compassionate framework to support first-party callers experiencing suicidal ideation or mental health emergencies.
19 Sep. 2025
As suicide rates continue to climb across the United States, the role of Emergency Dispatchers has never been more important in helping our friends and loved ones through their hardest days.
12 Sep. 2025
The IAED partnered with the 911 Training Institute and gathered a team of experts that spent over seven years researching and refining a structured system for dispatching severe mental health calls that focuses on the well-being of the caller called Protocol 41: Caller in Crisis.
6 Sep. 2024