image

How to Navigate Change Management

Blog / How to Navigate Change Management

1 Oct. 2024
image

President of Priority Dispatch, Brian Dale, joins Meridith to speak on a topic that he's particularly passionate about: Change Management. When your center goes through change, how do you handle it? Change is always just around the corner—check this episode for tips and tricks gathered from a career of over 30 years.
 

Download PDF

Related Posts

image

Answering the Call: How Protocol 41 Is Transforming Suicide Prevention in Emergency Dispatch

As suicide rates continue to climb across the United States, the role of Emergency Dispatchers has never been more important in helping our friends and loved ones through their hardest days.

12 Sep. 2025

image

What is a PSAP? (Public Safety Answering Point)

A Public Safety Answering Point (PSAP) is the first point of contact for 911 calls. When someone dials 911, their call is routed to the nearest PSAP, where trained emergency dispatchers assess the situation and coordinate the appropriate response.

14 Feb. 2025

image

5 Emergency Call Center Best Practices

To keep emergency call centers functioning at their best, it’s important to follow a few best practices, which include everything from following structured protocols to providing stress relief opportunities for your Emergency Dispatchers.

14 Feb. 2025