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Tell Me Exactly is a Priority Dispatch Corp. podcast developed by our team of Protocol Experts. We cover Emergency Communications Center management, industry best practices, and tell you exactly what you need to know to be your best self in public safety.

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What Qualities Make for an Excellent Police Dispatcher

Guest host Bobby Benton brings Mark Von Behren on to talk about the qualities that make a police dispatcher exceptional, both from a dispatch and a leadership point of view.

3 Jun. 2025

QA: The Concept of Reasonableness

Meridith invites Brian Dale on the podcast to talk about reasonableness in QA and why it's such a critical concept as Qs deal with Case Review.

20 May. 2025

How to Communicate with Child Callers

Meridith and Jose use the Principles of Emergency Medical Dispatch and their own years of experience to break down communicating with child callers.

15 Apr. 2025

How to Create an Effective Policy for Gone-on-Arrivals

Meridith invites Brian Dale on to discuss what Comm. Centers should do when responders arrive at a scene and can't locate the first-party caller who asked them to come.

25 Mar. 2025

How to Help Your Staff Deal with Burnout

Meredith invites Sara Wright, a Project Manager with Priority Dispatch with over 23 years of experience in Emergency Communications, to get some advice on dealing with burnout in 911.

4 Mar. 2025

How to Navigate Change Management

President of Priority Dispatch, Brian Dale, joins Meridith to speak on a topic that he's particularly passionate about: Change Management. When your center goes through change, how do you handle it? Change is always just around the corner—check this episode for tips and tricks gathered from a career of over 30 years.

1 Oct. 2024

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Tell Me Exactly is a Priority Dispatch Corp. podcast developed by our team of Protocol Experts. We cover Emergency Communications Center management, industry best practices, and tell you exactly what you need to know to be your best self in public safety.