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Tell Me Exactly is a Priority Dispatch Corp. podcast developed by our team of Protocol Experts. We cover Emergency Communications Center management, industry best practices, and tell you exactly what you need to know to be your best self in public safety.

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Journey to ACE with Williamson County, Texas

Meridith sits down with Williamson County Emergency Communications in Texas to discuss their journey to becoming a Triple ACE Accredited center.

5 Oct. 2026

Protocol 41: New Updates for Callers in Crisis

Meridith sits down with Darren Judd to explore the latest updates to Protocol 41: Callers in Crisis and discuss how it helps Emergency Dispatchers support suicidal callers.

14 Sep. 2026

Everything You Need to Know About the Proposal for Change Process

In this episode of Tell Me Exactly, Meridith sits down with Bryon Schultz to break down the PFC process from start to finish.

24 Aug. 2026

Building Protocol Specialists into Your Comm. Center

Jasper County Emergency Services has developed a unique Protocol Specialist model to support their dispatchers across medical, fire, and police protocols.

3 Aug. 2026

Ambulance Services in the UK: How They Became a Full-Service Healthcare Provider

Brian Dale and Louise Todd unpack the 40-year evolution of Ambulance Services in the UK and reveal how the profession transformed from a municipal transportation fleet into a university-educated clinical workforce.

13 Jul. 2026

When Seconds Matter: Active Assailant Response With and Without the Protocol

Dana Heckman and Jessica Cales from Colorado Springs graciously share their experiences with active shooter incidences with and without the Active Assailant Protocol in place.

23 Jun. 2026

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Tell Me Exactly is a Priority Dispatch Corp. podcast developed by our team of Protocol Experts. We cover Emergency Communications Center management, industry best practices, and tell you exactly what you need to know to be your best self in public safety.