The International Academies of Emergency Dispatch® announces the release of Medical v14.0.467 (9/12/2025) in the ProQA v5.1.1.53 Maintenance Release

ProQA Release Resources Changes

With this Fall ProQA v5.1.1.53 Maintenance Release, we've made some significant changes based on your feedback from the Release Resources survey we sent in July. Thanks to all of you who responded and made the suggestions we've implemented! These changes are highlighted below:
 

Release Notes

• Directly linked from this email so you can access them more easily
• Broken out by discipline for easier navigation
• Notes also attached per discipline in ProQA so you don't have to scroll
• Determinant Code Conversion Guide at the beginning for your convenience
• Summary of key changes and overall document structure optimized
• Agency Impact Form integrated instead of a separate document
   

Video Update Presentations & Highlights

• Directly linked from this email for easier access
• PowerPoint PDF format for more convenient group training in your agency
• Condensed release highlights per discipline in PowerPoint PDF format

Response Configuration Spreadsheets

•  Increased versioning transparency
• Enhanced client customization options
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ProQA v5.1.1.53 Protocol, Logic, and Software Updates
 

This ProQA v5.1.1.53 Maintenance Release includes extensive updates in all three disciplines: FPDS® v8.0.946 (9/23/2025), MPDS® v14.0.467 (9/12/2025), and PPDS® v7.1.117 (10/22/2025). With this release, FPDS v8 is now also available in US Spanish (USS).

For a quick overview, see the Release Highlight PowerPoint PDF at the top of each discipline below, and then read on for brief, key updates in Fire, Medical, and Police.

For more details about the changes, see the ProQA v5.1.1.53 Release Notes linked below by discipline with the Determinant Code Conversion Guide starting on page two of the latest versions. The longer PowerPoint Update Presentation PDFs in each discipline are also linked directly below to facilitate group training in your center. (In order to earn individual CDE, the PowerPoint Update Presentations require course enrollment and completion – free of charge – on the Emergency Dispatch Learning Portal.)  

FIRE

• FPDS v8.0.946 Release Notes
• FPDS v8.0.946 Update Presentation PowerPoint PDF
• FPDS v7.1.274 Release Notes

MEDICAL

• MPDS v14.0.467 Release Notes
• MPDS v14.0.467 Update Presentation PowerPoint PDF
• MPDS v13.3.467 Release Notes

POLICE

• PPDS v7.1.117 Release Notes
• PPDS v7.1.117 Update Presentation PowerPoint PDF
• PPDS v7.0.524 Release Notes
• PPDS v6.4.170 Release Notes
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UPDATE NOW!

Click below and use your Emergency Dispatch Learning Portal login information to access the Software Support Portal and download software files and access release documentation. You'll be prompted to create a login if you don't already have one.

As soon as you sign in for the first time, Software Support is notified and working on granting you access. This process may take 24 to 48 hours.

Once in the Portal you'll be able to add colleagues from your agency who would like to receive these communications about maintenance releases.

DOWNLOAD SOFTWARE UPDATE AND DOCUMENTATION

For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net

SPECIAL LANGUAGE INFORMATION: 
This initial ProQA v5.1.1.53 release is for English-only users at this time. All other languages for ProQA v5.1.1.53 will be released on November 4, 2025, along with the AQUA v7 and AQUA v8 maintenance releases.

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Review the Highlights:
Fire v8.0 Updates

FPDS v8.0.946 (9/23/2025)

Protocol 53: Service Call 
Several changes were made in Protocol 53 so that agencies can better handle response to and disposition of OMEGA-level calls according to local policy, including adding new rules, a DLS Link, OMEGA Disconnect panels, and a Special Information tab.

Protocol 60: Gas Leak/Gas Odor (Natural and LP Gases)
New Sub-Chief Complaints, Determinant Codes, Key Question sequences, definitions, rules, and CEIs were added to address gas leaks in a vehicle/camper/RV/motor home/trailer and gas companies reporting a potential line rupture.

Protocol 62: HIGH ANGLE/Technical Rope Rescue
This protocol was renamed to "High Angle/Technical Rope Rescue”. It was updated extensively, including new or modified Determinant Codes, suffixes, Key Question sequences, definitions, rules, and axioms to better address incident types.

Protocol 70: Train and Rail Incident (Derailment/Collision)
This protocol was renamed from “Train and Rail Collision/Derailment)”. It was updated extensively, including new or modified Determinant Codes and Descriptors, suffixes, Key Question sequences, definitions, rules, and axioms to better address incident types. 

Review the Highlights:
Medical v14.0 ​​​​​​​

MPDS v14.0.467 (9/12/2025)

Case Entry
A new rule, axiom, and pop-up warning were added to Case Entry regarding incidents when multiple MEDICAL patients are identified for specific Chief Complaints. These patients are best evaluated and cared for individually, and Emergency Dispatchers should direct the caller to have any additional bystanders call 9-1-1.

Protocol 3: Animal Bites/Attacks
Protocol 4: Assault/Sexual Assault/Stun Gun
Protocol 17: Falls
Protocol 29: Traffic Collision/Transportation Incident
Protocol 30: Traumatic Injuries (Specific)
These protocols have had a Determinant Code added for “Neurological symptoms mentioned (without priority symptoms)”. The 14-D-6 Determinant Descriptor was changed to “Suspected neck injury/Mentioned neurological symptoms” as well. A new axiom lists the symptoms that should be considered a potential spinal cord injury and emphasizes that these patients should receive an immediate response.

CPR Protocols
Updated to establish clear and effective pathways for managing OBVIOUS DEATH due to a suspected traumatic arrest and Caller Refused CPR identified during the Pre-Arrival Instructions. New bereavement statements add guidance for what to say in these challenging scenarios.

Protocol 2: Allergies (Reactions)/Envenomations (Stings, Bites)
Protocol P: Epinephrine (Adrenaline) Delivery Device Instructions
Several changes were made to accommodate epinephrine nasal spray devices as well as define CLEAR SYMPTOMS of an allergic reaction. Patients exhibiting these symptoms are now advised to take epinephrine, even if the medication is not prescribed to them.

Review the Highlights:
PPDS v7.1 Updates 

PPDS v7.1.117 (10/22/2025)

Global
PAST Determinant Codes and any related COLD CALL pathways are now qualified for specific scenarios for victim callers who are no longer at the scene of an incident. 
   
Protocol 131: Traffic Collision/Transportation Incident 
Some incident types will now qualify a MULTI-VEHICLE pile-up Determinant Code if the new “MULTI-VEHICLE pile-up (enter estimate):” answer choice is selected on the Key Question “How many vehicles are involved?”

The Post-Dispatch Instruction for moving vehicles out of a dangerous location now has two alternates, allowing agencies to determine if this instruction should always be given, only be given if there aren’t any injuries, or only be given if there are minor or no injuries reported. 

Protocol 132: Traffic Violation/Complaint/Hazard 
The HAZARDOUS ROAD CONDITIONS definition was changed to TRAFFIC/ROAD HAZARD. The Sub-Chief Complaint and 132-C-2 Determinant Descriptor were changed accordingly. 

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HELP IS ON THE WAY: YOUR RCO
THE REGIONAL CLIENT OUTREACH PROGRAM

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Do you need some dedicated support at your agency? Your Regional Client Outreach representative (RCO) is standing by to help you get current with the latest protocols, troubleshoot any issues, or answer any questions you have. Don't hesitate to reach out to your RCO!

Update Today. Your Emergency Dispatchers, First Responders, and community need to be using the latest advancements in the protocols to meet the safety needs of our modern world.

We're here to help you every step of the way.

Sincerely,

The International Academies of Emergency Dispatch and Priority Dispatch Corp.