PPDS v7.1.59 (4/17/2025) released with ProQA v5.1.1.52 Maintenance Release.

We're pleased to be releasing a new version of the IAED's Police Protocols, PPDS® v7.1.59 (4/17/2025), with this ProQA v5.1.1.52 Maintenance Release. PPDS v7.1 includes extensive updates for suicidal calls and crisis team and alternative response criteria. We strongly encourage you to read the PPDS v7.1 Update Guide and watch the in-depth, Update Presentation Video on the College to learn more about these critical changes.

MPDS® v14.0.406 (3/27/2025) and FPDS® v8.0.836 (4/4/2025) are also included in this release along with in-depth, Update Presentation Videos on the College for each.

For a quick overview, watch the ProQA v5.1.1.52 Release Highlight Video below, and read on for brief, key updates in police, fire, and medical.

Release Materials Available:

• ProQA v5.1.1.52 Release Notes
• ProQA v5.1.1.52 Agency Impact Form
• PPDS v7.1.59 Update Guide
• PPDS v7.1.59 Update Presentation Video  on the College
• FPDS v8.0.836 Update Presentation Video  on the College
• MPDS v14.0.406 Update Presentation Video  on the College

Note: See your new Regional Client Outreach contact information at the end of this email, as well as a link to update your email preferences.
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Watch the Full ProQA v5.1.1.52 Release Highlight Reel!
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UPDATE NOW!

Click below and use your Emergency Dispatch Learning Portal login information to access the new Software Support Portal and download software files and access release documentation. You'll be prompted to create a login if you don't already have one.

Once in the Portal you'll be able to add colleagues from your agency who would like to receive these communications about maintenance releases.

If you're signing in for the first time, it may take 24 to 48 hours to be granted access.

DOWNLOAD SOFTWARE UPDATE & DOCUMENTATION

For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net
 

SPECIAL LANGUAGE INFORMATION: 

This initial ProQA v5.1.1.52 release is for English-only users at this time. All other languages for ProQA v5.1.1.52 will be released on May 13, 2025.

Watch the PPDS v7.1 Only Highlight Reel!

PPDS v7.1.59 (4/17/2025)

Protocol 112: Deceased Person
A new Determinant Code and Key Question sequence have been added to handle “Hospital report of death” incidents.
   
Protocol 127: Suicidal Person/Attempted Suicide/Suicide Ideation 
This protocol has been extensively revised, including several new Determinant Codes, new and revised definitions, new suffixes, and a Special Definition for CRISIS TEAM / ALTERNATE RESPONSE Criteria.

Protocol 131: Traffic Collision/Transportation Incident 
This protocol has been extensively revised, including several new Determinant Codes, new Key Questions, new suffixes, and a Special Definition for MULTI-VEHICLE Pile-Up.

Protocol 132: Traffic Violation/Complaint/Hazard 
A new Determinant Code and Key Question sequence have been added to handle “Wrong-way travel” incidents.
 

Watch the FPDS v8.0.836 Only Highlight Reel!

FPDS v8.0.836 (4/4/2025)

Protocol 54: Confined Space/Structure or Trench Collapse/ Sinkhole/ Landslide/Mudslide
Extensive updates have been made to split buildings from non-building structures, including changes to Determinant Codes, Sub-Chief Complaints, definitions, and answer choices.

Protocol 71: Vehicle Fire
A new Sub-Chief complaint, Determinant Code, and Key Question sequence have been added for e-bikes/e-scooters.

The new Key Question “Is this an electric vehicle (EV)?” will be asked for vehicles inside a parking garage, or other structure, prior to shunting to Protocol 69: Structure Fire.

Protocol 84: Structural Instability/Problems (Investigation)
This new ProQA-only protocol allows Fire agencies to better triage building and non-building structures that are currently unstable. It can be enabled or disabled in the Restricted Settings within the Admin Utility.

Watch the MPDS v14.,0.406 Only Highlight Reel!

MPDS v14.0.406 (3/27/2025)

Case Entry
A new Chief Complaint Selection Rule has been added: “For MEDICAL patients with a Chief Complaint of fainting (syncope) or near fainting (near syncopal episode and not fallen), go to Protocol 31. For patients who have expressed a fainting premonition (feels like fainting/might faint) as part of another foremost complaint, go to the protocol that best fits the foremost complaint.”

Protocol 9: Cardiac or Respiratory Arrest/Death, 
Protocol C: Airway/Arrest/Choking (Unconscious) &
Protocol YC: Tracheostomy (Stoma) Airway/Arrest/Choking (Unconscious)
Several adjustments were made to these protocols to accommodate a caller who is refusing to perform resuscitation/CPR on a patient, including patients the caller has reported as beyond any help.

Protocol 18: Headache &
Protocol 28: Stroke (CVA)/Transient Ischemic Attack (TIA)
The 18-C-3 and 28-C-3 Determinant Descriptors have been updated to “Sudden speech, reading, or writing problems”. The STROKE Symptoms section has been updated, and a new Axiom has been added to support this change as well.

Protocol 24: Pregnancy/Childbirth/Miscarriage
A new Rule and Axiom have been added to better direct the EMD in how to handle multiple-birth situations.
 

HELP IS ON THE WAY: YOUR NEW RCO
THE REGIONAL CLIENT OUTREACH PROGRAM

Are you so many versions behind in updating that you don't know where to start?

Please reach out to your dedicated Regional Client Outreach representative (RCO) and let them help you with a plan to get current with ProQA and the latest protocols.

Update Today. Your Emergency Dispatchers, First Responders, and community need to be using the latest advancements in the protocols to meet the safety needs of our modern world.

We're here to help you every step of the way.

Sincerely,

The International Academies of Emergency Dispatch and Priority Dispatch Corp.