Priority Dispatch Launches AQUA® 8 Infinity

FOR IMMEDIATE RELEASE

Salt Lake City, UT — March 28, 2025 — Priority Dispatch® is proud to announce the official release of AQUA® 8 Infinity, the newest version of its industry-leading case review software. Built with user feedback and future needs in mind, AQUA 8 Infinity delivers a smarter, faster, and more intuitive case review experience for emergency communication centers worldwide.

AQUA 8 Infinity introduces a fully browser-based platform — eliminating the need for individual software installations. Now, Quality Specialists (Q's) and administrators can review cases from any computer connected to their agency’s intranet, making the review process more efficient and accessible than ever before.

Key Features of AQUA 8 Infinity include:

Case Review Convenience

• No installations required — access from any intranet-connected device.
• Ability to leave comments on individual lines during case reviews for clearer communication and documentation.

One-Step Updates

• Simplified software updates — update the server once and changes are instantly applied across all devices.

Enhanced Reports & Customization

• Save frequently run reports for quick, future access.
• Use custom tags and advanced search options to make data review easier and faster.
• All previous AQUA 7 reports are compatible in AQUA 8.

Improved Roles, Permissions & Positions

• Simplified tools to assign user permissions and manage roles.
• Increased administrative control over who can view and edit specific information.

AQUA 8 Infinity is currently available in English, including NAE, UKE, and ANZ versions, and is included at no additional cost for agencies enrolled in the Platinum ESP Program.

“Our users asked for a more intuitive, seamless, and flexible case review solution — and AQUA 8 Infinity delivers,” said Chris Murdock, President at Priority Dispatch. “This release reflects our ongoing commitment to helping agencies improve quality assurance and performance with tools that are easy to use and easy to trust.”

For more information about AQUA 8 Infinity or to schedule your upgrade, contact Software Support at software.support@prioritydispatch.net or call 866-777-3911.