A message from Priority Dispatch
Priority Dispatch Corp.
ProQA v5.1.1.57 RELEASE
Priority Dispatch and the IAED are excited to announce the release of Medical Priority Dispatch System™ (MPDS®) version 15 (11/8/2026), now available in ProQA® v5.1.1.57. We've included important protocol enhancements in this release designed to improve patient identification, responder safety, and dispatch accuracy. Some of these key updates include:
- Updates to protocols involving neonate scenarios to align with current age-range definitions and evolving medical best practices
- New bariatric patient identification criteria added on protocols where evidence and requests show additional personnel are frequently needed to safely move patients
- Multiple changes made to increase recognition of sudden cardiac arrest in young adults, including incidents that have previously been misinterpreted as seizures
- New response differentiation guidance to aid responders when an individual is threatening to jump over land versus into water
Important Note: Beginning with Police Priority Dispatch System™ (PPDS®) version 7.4 (9/30/2026), all Jurisdictionally Approved Questions (JAQs) and all Jurisdictionally Approved Instructions (JAIs) will be turned OFF when agencies update, giving agencies and law enforcement the opportunity to select and enable only those JAQs and JAIs that best serve them.
For more details about the changes in this release, see the ProQA v5.1.1.57 Release Notes linked below by discipline with the Determinant Code Conversion Guide starting on page two of the latest versions. We've also included a direct link to the longer Update Presentations on the Emergency Dispatch Learning Portal in each discipline to facilitate group training in your center. Optimize your group training using this Training Coordinator Guide for ProQA Releases.
Continue reading for a quick overview of the enhancements included in MPDS v15, along with the latest updates to FPDS®, and PPDS.
FIRE
- FPDS v8.4 (11/6/2026) Release Notes
- FPDS v8.4 (11/6/2026) Update Presentation
- FPDS v7.1.278 (9/30/2026) Release Notes
MEDICAL
- MPDS v15 (11/9/2026) Release Notes
- MPDS v15 (11/9/2026) Update Presentation
- MPDS v14.7 (11/9/2026) Release Notes
POLICE
- PPDS 7.4 (11/6/2026) Release Notes
- PPDS 7.4 (11/6/2026) Update Presentation
For help updating your software, please contact Software Support at 866-777-3911 or software.support@prioritydispatch.net.
For help updating your software in the UK or Europe, please contact Software Support at +44 117 457 9798 or software.support@prioritydispatch.co.uk.
SPECIAL LANGUAGE INFORMATION: This ProQA v5.1.1.57 release and the corresponding AQUA v8.4 and 7.1.1.3 releases include North American, Canadian, Australian, New Zealand, Hong Kong, and UK English. ProQA v5.1.1.57 and AQUA v8.4 and 7.1.1.3 will be released in all other supported languages on December 8, 2026.
MEDICAL UPDATES
Medical v15:
Global
Due to the recent adjustment of the neonate age range, there is a near-zero probability of a scenario involving a neonate patient with a tracheostomy issue outside of a hospital setting. Several adjustments were made throughout the MPDS to account for this, including the removal of Protocol Yn: Tracheostomy (Stoma) Airway/Arrest/Choking (Unconscious) – Newborn (Neonate) < 30 days.
Protocol 5: Back Pain (Non-Traumatic or Non-Recent Trauma), Protocol 26: Sick Person (Specific Diagnosis), Protocol 30: Traumatic Injuries (Specific), and Protocol 31: Unconscious/Fainting (Near)
A new Special Definition for “BARIATRIC PATIENT Weight Threshold” was added. A new Key Question and several new suffixes were also added to support the new definition.
Protocol 12: Convulsions/Seizures and Protocol 31: Unconscious/Fainting (Near)
New PDIs, Axioms, and CEIs were added to increase recognition of sudden cardiac arrest in young adults who collapse suddenly on the field of play or when exercising, as well as when hypoxic seizure activity caused by sudden cardiac arrest is misinterpreted as GENERALIZED seizures.
Protocol 25: Psychiatric/Mental Health Conditions/Suicide Attempt/Abnormal Behavior and Protocol 41: Caller in Crisis (1st Party Only)
New suffixes and a supporting Axiom were added so agencies can differentiate response for incidents where a person is threatening to jump over land or into water.
FIRE UPDATES
Fire v8.4:
Case Entry
A new "ECHO vs. DELTA Building/Structure Fire" definition was added to Case Entry. Agencies can now define and authorize for dispatch purposes what constitutes an ECHO-level or DELTA-level building/structure fire in their Administration Definitions document.
Protocol 62: HIGH ANGLE/Technical Rope Rescue
New suffixes and Key Questions were added to better address animal rescues. The previous suffixes were updated so that single person and unknown number of people rescues will be grouped together instead of grouping multiple people and an unknown number of people.
Protocol 70: Train and Rail Incident (Derailment/Collision)
Several changes were made to this protocol to better address occupied vehicles on tracks, including new and modified Determinant Codes, Key Questions, Post-Dispatch Instructions, and Rules.
Protocol 77: Traffic Collision/Transportation Incident
New answer choices were added to this protocol to ensure that 1st party callers receive appropriate instructions in a timely manner. A new Rule was created to support these changes.
POLICE UPDATES
Police v7.4:
Protocol 110: Burglary (Break-and-Enter)/Home Invasion
New Sub-Chief Complaints, Determinant Codes, and Key Question pathways were added to address ATTEMPTED BURGLARY incidents.
Protocol 127: Suicidal Person/Attempted Suicide/Suicide Ideation
A new "INCAPACITATED" definition was added, and changes were made to the Key Question sequence to better address interrogation and send points for incidents involving critical injuries.
The Determinant Code 127-C-4 "ATTEMPTED SUICIDE" is now OMEGA-eligible. The OMEGA pathway is no longer eligible if the caller reports that someone needs medical attention.
Protocol H: Medical Assessment and Treatment
A new Pre-Arrival Instructions protocol was created for medical assessment and treatment. DLS Links to these instructions were added throughout the Chief Complaint Protocols.
Update Today. With your Regional Client Outreach representative (RCO) and our Software Support team ready to assist, there's never been a better time to make the move to the latest protocols.
Your Emergency Dispatchers, First Responders, and community deserve the latest advancements in the protocols to meet the safety needs of our modern world.
We're here to help you every step of the way.
Sincerely,
The International Academies of Emergency Dispatch and Priority Dispatch Corp.