News Center

In response to the alarming rise in mental health distress calls to 911 – specifically suicide calls – the International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to announce the release of Protocol 41: Caller in Crisis (1st Party Only) with the ProQA® v5.1.1.50 Maintenance Release.

Version 5.3 of the Emergency Communications Nurse System™ (ECNS™) protocols are ready for release.

We're pleased to announce the release of AQUA® v7.1.1.4 (5/23/2023), which includes updates to make your case review more efficient and effective.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present MPDS® v14.0 (3/14/2023) with this ProQA® v5.1.1.46 Release.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to introduce you to the most flexible, accurate, and locally responsive police dispatching protocol in law enforcement.

We're pleased to announce the release of AQUA® v7.1.1.1 (9/6/2022), which includes updates to make your case review more efficient and effective.

It's more intuitive and easier to use, helping ED-Qs move smoothly through case review, and the browser-based platform means they don’t have to physically be in the center to audit calls.

We're pleased to announce the release of AQUA® v7.1.1.0 (3/8/2022), which includes updates to make your case review more efficient and effective.

We're pleased to announce the release of AQUA® v7.1.0.9 (12/8/2021), which includes updates to make your case review more efficient and effective.

In this LowCode v5.2.2 release we added an exciting new feature which will allow agencies to share all of the following with the caller/ patient and third party healthcare providers in a secure manner.