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In response to the alarming rise in mental health distress calls to 911 – specifically suicide calls – the International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to announce the release of Protocol 41: Caller in Crisis (1st Party Only) with the ProQA® v5.1.1.50 Maintenance Release.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present Protocol 40: Incident Standby/Staging for the MPDS® with this ProQA® v5.1.1.48 Maintenance Release.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present MPDS® v14.0 (3/14/2023) with this ProQA® v5.1.1.46 Release.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present the revised Protocol 25 with this ProQA v5.1.1.45 Maintenance Release. With mental health calls reaching critical levels, the complete reworking of Protocol 25 has been a top priority for us. Even its title has changed.

This Medical-only ProQA® v5.1.1.44.2 Special Monkeypox Release is in rapid response to the current Monkeypox outbreak and contains a new Emerging Infectious Disease Surveillance (EIDS) Tool that triages Monkeypox exposure and symptoms.

This ProQA® v5.1.1.44.1 Patch Release reverts a change made in the ProQA v5.1.1.44 release. In this recent release, there was a software change that allowed ProQA to keep an override Determinant Code when later adding a suffix, if the Emergency Dispatcher had previously reconfigured to an override during dispatch.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to release ProQA® v5.1.1.44 Maintenance Release with IAED protocol updates to Medical 13.3.326 (4/6/2022), Fire 7.1.192 (5/6/2022), and Police 6.4.132 (4/13/2022), as well as software enhancements.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to release ProQA® v5.1.1.43 Maintenance Release with IAED protocol updates to Medical 13.3.259 (12/2/2021), Fire 7.1.141 (12/13/2021), and Police 6.4.125 (12/6/2021), as well as software enhancements.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to release ProQA® v5.1.1.42 Maintenance Release with IAED protocol updates to MPDS® 13.3.249 (9/28/2021), FPDS® 7.1.136 (10/1/2021), and PPDS® 6.4.113 (9/28/2021), as well as software enhancements.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to release ProQA® v5.1.1.41 Maintenance Release with many IAED protocol updates as well as software enhancements.