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In response to the alarming rise in mental health distress calls to 911 – specifically suicide calls – the International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to announce the release of Protocol 41: Caller in Crisis (1st Party Only) with the ProQA® v5.1.1.50 Maintenance Release.

Priority Dispatch® and the International Academies of Emergency Dispatch® are pleased to present AQUA® v7.1.1.5, with important updates to enhance your case review process.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present Protocol 40: Incident Standby/Staging for the MPDS® with this ProQA® v5.1.1.48 Maintenance Release.

We're rolling out some exciting updates for you just around the corner!

We're pushing this patch release to resolve an issue found with the Sequences.dll in the v7.1.1.2 release. In that release the Date/Time Stamps were mistakenly hidden. This patch will restore the Date/Time Stamps to the Sequences.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present MPDS® v14.0 (3/14/2023) with this ProQA® v5.1.1.46 Release.

We're pleased to announce the release of AQUA® v7.1.1.2 (11/15/2022), which includes updates to make your case review more efficient and effective.

The International Academies of Emergency Dispatch® (IAED™) and Priority Dispatch® are pleased to present the revised Protocol 25 with this ProQA v5.1.1.45 Maintenance Release. With mental health calls reaching critical levels, the complete reworking of Protocol 25 has been a top priority for us. Even its title has changed.

This Medical-only ProQA® v5.1.1.44.2 Special Monkeypox Release is in rapid response to the current Monkeypox outbreak and contains a new Emerging Infectious Disease Surveillance (EIDS) Tool that triages Monkeypox exposure and symptoms.

This ProQA® v5.1.1.44.1 Patch Release reverts a change made in the ProQA v5.1.1.44 release. In this recent release, there was a software change that allowed ProQA to keep an override Determinant Code when later adding a suffix, if the Emergency Dispatcher had previously reconfigured to an override during dispatch.