employees in a conference room

AI SkillLab Product Update

7 Oct. 2023

We're rolling out some exciting updates for you just around the corner!

To apply these changes, AI SkillLab will be unavailable on Monday, October 9, 2023, from approximately 8 am to 10 am EDT. While you may still be able to login, AI SkillLab may not respond as intended until this maintenance period is complete. Prepare for the following changes:

  • Experience richer simulations and additional calltaker scoring, empowering you to master an extensive array of lifesaving protocols.
  • Expand your knowledge base with additional protocols and scoring features for Echo, Pre-Arrival and Post-Dispatch Instructions, CAD integration simulation, and beyond!
  • Equip your new hires and seasoned dispatchers alike with the tools they need to excel, immersing them in simulations and providing ample opportunities for practice.
  • Elevate your performance and meet your ongoing continuing dispatch educational and recertification objectives with ease.

Questions?

Please don't hesitate to reach out to us with any questions, feedback, or concerns:

  1. Via the chat widget in the lower corner of SkillLab;
  2. Through our Software Support website; https://info.prioritydispatch.net/e/1035463/2024- 03-12/5vk18w/835898015/h/ottaxLKpUSUpO3Nbrqeh3C_pBKBNDmBO7sXObkpZgqA
  3. By sending an email to software.support@prioritydispatch.net;
  4. Contact Priority Dispatch by phone at 1-866-777-3911 (8:00 AM - 5:00 PM Mountain | Mon - Fri).

CDE Reminder: IAED-approved simulated calls count toward CDE credit—up to 4 hours of the required 24 hours every 2 years

Watch for these updates soon, and please let us know how you like them!

Chris Murdock

Priority Dispatch

Director of Sales