Software Support

Home | Knowledge Base | Updates | Documentation | Interaction | CAD | Media Kit

Home > Updates > ProQA Paramount

28 October 2013 | Fire v6.0 ProQA Paramount 5.0.0.675 General Release Available

This release contains many changes in protocol, removal/addition/changes to Determinant Codes/suffixes and the addition of the Chemical Suicide Diagnostic tool.

We strongly encourage this is placed on a testing/training environment until the Determinant changes are in place and tested.

The FPDS v6.0 Update Guide for NAE and details on installing the software can be located on the Paramount FTP site under the Fire Executable\Protocol 6.0 folder.

Contact technical.support@prioritydispatch.net for the Paramount v6.0 Response Configuration Worksheet prior to installing Paramount Fire v6.0.

Prior to attempting the install please BE AWARE of the following:

  1. As soon as the installation starts it will remove all programs in the default Fire directory if you want to keep Fire v5 on your machine while testing Fire v6 please follow the steps below.
  2. We strongly recommend installing v6 on a testing/training environment as changes have been made to all except 2 protocols and 2 new protocols were added.
  3. Launch Fire v5 Admin Utility – Import/Export - Export Profiles – This will help you keep the same settings you have already configured for v5 and allow you to add them to v6. In file name enter in the location of where you would like to store the settings from Fire v5, suggested name for this profile is Fire_v5_Profile. This will allow ease of recovery if needed.
  4. For testing in XLerator Console, add an Alias named Fire_v6, Script ProQA Fire, db name Fire_v6, this will keep your v5 and v6 data separate and make it easier to delete out test records. Do not forget to add Administrator users to this account which enable you to access the Fire v6 Admin Utility.

Due to changes in the software installers please follow the steps as listed. These instructions assume you will be keeping Fire v5 on your consoles for fallback/comparison purposes.

  1. Verify you are on the most current version of XLerator Console, you will need to be on v3.5.40.447, if you are not on the most current version this can be downloaded from the Paramount FTP site. If you are upgrading to .447 and are an AQUA user you must upgrade your AQUA to v5.6.1.240, if you do not AQUA will give a message that the database and AQUA are not on the same level.
  2. Prior to installing Fire v6 to keep a copy of v5 you must make a copy of your \Priority Dispatch\ProQA\Fire directory, please do not simply rename the folder you will need the original \Fire and a copy name \Fire_v5.
  3. Next install v6 running the .exe, leave to the default Fire directory.
  4. Launch Fire Admin utility (now v6.0) from the \Fire directory, choose the alias created in Step D above.
  5. To configure the Admin Utility for v6 to match what was previously configure in your v5 go to Import/Export - Import Profile. Import in the export file created in Step C above.
    Note: The imported profile will have any changes you may have made in the v5 Response Configurations. If the code no longer applies it will not be there, however please closely check your Reponses against the Determinant Code changes in the FPDS v6 Update Guide as many new Determinant codes and suffixes have been added and some codes have shifted down, as an example what was a 57-D-3 Commercial/Industrial building is v5 is now a 57-D-4 in v6, this may affect your response assignments.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

As always if you have any questions or concerns please contact Technical Support prior to upgrading we would be happy to assist with the install. We can be reached at technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

25 September 2013 | ProQA Paramount 5.0.0.675 Critical Release Available

An update to ProQA Paramount Fire, Medical, and Police, has been released to the Paramount FTP site. This release is .675 for all disciplines.

This is considered a Critical Release for ProQA Paramount Police users who use the Person’s Description Essential. See note below for further details.

ProQA Paramount users should apply this update as soon as possible. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php.

Release Notes

A PDF listing of these changes can be found on the Paramount FTP site.

Police ProQA Paramount 5.0.0.675

This update resolves:
  • Fixed XML tag change. Build tag was translated to Height which results in the Height information gathered in Person DE to not move across to CAD

Medical ProQA Paramount 5.0.0.675:

This update resolves:
  • Fixed XML tag change. Build tag was translated to Height which results in the Height information gathered in Person DE to not move across to CAD
  • Proof #190 - Resizing of labels within Rules of Nines Diagnostic tool to accommodate foreign languages.
  • Proof #191 - Resizing of labels within Contractions Timer Diagnostic tool to accommodate foreign languages.
  • Proof #6206 - Fixed H19-Select Airway Link upon backup.
  • Proof #6222 - Corrected gender reference on Panel B4 for NLD

Fire ProQA Paramount 5.0.0.675:

This update resolves:
  • Fixed XML tag change. Build tag was translated to Height which results in the Height information gathered in Person DE to not move across to CAD

ProQA Paramount Medical and Fire users should apply this update as soon as possible. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php

Please check your XLerator Console version, it will need to be version 3.5.40.447, if you will updating to this version of XLerator and are also an AQUA user, AQUA will need to be upgraded to .240.

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility; Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions.
Other items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

XLUpdate

XLerator and Paramount have the ability to be updated using the XLUpdate function, this function replaces the necessity of running installers on XLerator and all Paramount machines. The program updates the XLerator Server and published folders on XLerator server by attaching to PDC's Server, then the dispatch consoles are updated against your XLerator Server's published directories. The Updating ProQA Paramount and AQUA Using XLUpdate document can be found on the Paramount or AQUA FTP site.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

28 August 2013 | ProQA Paramount 5.0.0.674 Update Available

An update to ProQA Paramount Fire, Medical, and Police, has been released to the Paramount FTP site.

Please check your XLerator Console version, it will need to be version 3.5.40.447, if you will updating to this version of XLerator and are also an AQUA user, AQUA will need to be upgraded to .240.

ProQA Paramount users should apply this update as soon as possible. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php.

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility; Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions.
Other items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

Release Notes

A PDF listing of these changes can be found on the Paramount FTP site.

The following items are fixed in Medical, Fire, and Police

  • Proof #6104 - Case Entry 3 (Okay, tell me exactly what happened) will now collapse when exited if more than one line of text is entered.
  • Proof #6225 - Corrected highlighting of first ECHO response if **TEST CASE** button text was removed.
  • Proof #6226 - PAI Target tool panels fixed for multiple languages.
  • Fixed sending of QT types of 1 and 2 when sending Safety Questions.

Medical ProQA Paramount 5.0.0.674:

This update resolves:
  • Proof #6138 - Added in SRI Info to the Version menu.
  • Proof #6181 - Delay send and continue button added to Protocol 29 for Delta responses.
  • Proof #6206 - Fixed H19-Select Airway Link upon backup.
  • Proof #6222 - Corrected gender reference on Panel B4 for NLD.

Fire ProQA Paramount 5.0.0.674:

This update resolves:
  • No additional fixes for Fire

Police ProQA Paramount 5.0.0.674:

This update resolves:
  • Proof #6195 - Admin Response Configuration added CC136 less a suffix.

XLUpdate

XLerator and Paramount have the ability to be updated using the XLUpdate function, this function replaces the necessity of running installers on XLerator and all Paramount machines. The program updates the XLerator Server and published folders on XLerator server by attaching to PDC's Server, then the dispatch consoles are updated against your XLerator Server's published directories. The Updating ProQA Paramount and AQUA Using XLUpdate document can be found on the Paramount or AQUA FTP site.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

18 May 2013 | ProQA Paramount 5.0.0.673 Update Available

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility; Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions.
Other items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

Release Notes - ProQA Paramount 5.0.0.673:

A detailed listing of changes including screen captures can be found on the Paramount FTP site.
This update resolves:
  • Numeric Conversion for the NLD.
  • Ability to change Screen Resolution and DPI settings on monitor and have Paramount resize appropriately.
  • Added tabs with ASA Diag for UK and Ireland medications.
  • "Reasons not taking" popup box prefilled with answers in Aspirin Diagnostic.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

14 February 2013 | Paramount Release Notification - Fire, Medical, and Police

An update to the Paramount Software, version 5.0.0.672, has been released to the Paramount FTP site. For Police users, this update contains Protocol 136 – Active Assailant (Shooter). This update should be applied as soon as possible. Please feel free to contact Technical Support in the event you need assistance. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php.

Release Notes

Paramount Medical 5.0.0.672:

  • Fixed Proof #161 - Title change - Removed (Swine Flu) in Severe Respiratory Infection Symptoms descriptor.
  • Fixed Proof #165 - ASA Dx. - Modified "Reason for not taking" pop up.
  • Fixed Proof #168 - Compression Monitor - Remove "Adult under 18" button.
  • Fixed Proof #5001 - Admin- Addition of Boolean option for passing of Critical Updates.
  • Fixed Proof #5002 - Addition of <CRITICALUPDATE> state for KQ triggered send points.
  • Fixed Proof #5532 - CC top list box background color change.
  • Fixed Proof #5727 - New feature: Q Answers vs. AI toggle.
  • Fixed Proof #6132 - "Patient Age" and "Patient Gender" fields skipped in cases after "Person on Fire" echo selection.
  • Fixed Proof #6143 - SMS Send Clarification box modifications.
  • Fixed Proof #6152 - Corrected deactivation of test case button on subsequent case after an abort.

NOTE: The default installation path for Paramount Medical utilizing the 12.2 protocols has changed back to C:\Program files\Priority Dispatch\ProQA\Medical directory. If you have already installed Paramount Medical utilizing the 12.2 protocols, please make sure to modify the installation path back to C:\Program Files\Priority Dispatch\ProQA\Medical 12_2 directory during the installation to ensure that settings are not lost locally.

Paramount Fire 5.0.0.672:

  • Fixed Proof #4916 - Add "Watercraft in Distress" to Fire. V6.0 only.
  • Fixed Proof #4918 - SMS not passing default text from Case Entry or PDI's.
  • Fixed Proof #5001 - Admin- Addition of Boolean option for passing of Critical Updates.
  • Fixed Proof #5002 - Addition of <CRITICALUPDATE> state for KQ triggered send points.
  • Fixed Proof #5532 - CC top list box background color change.
  • Fixed Proof #5727 - New feature: Q Answers vs. AI toggle.
  • Fixed Proof #6143 - SMS Send Clarification box modifications.
  • Fixed Proof #6152 - Corrected deactivation of test case button on subsequent case after.

Paramount Police 5.0.0.672:

  • Addition of Protocol 136 – Active Assailant (Shooter)
  • Fixed Proof #5001 - Admin- Addition of Boolean option for passing of Critical Updates.
  • Fixed Proof #5002 - Addition of <CRITICALUPDATE> state for KQ triggered send points.
  • Fixed Proof #5532 - CC top list box background color change.
  • Fixed Proof #5727 - New feature: Q Answers vs. AI toggle.
  • Fixed Proof #6143 - SMS Send Clarification box modifications.
  • Fixed Proof #6152 - Corrected deactivation of test case button on subsequent case after an abort.


These builds can be downloaded from the Paramount FTP site; you can request access at:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

This is a notification that you signed up for on our website, if you wish to be removed, please email technical.support@prioritydispatch.net and request to be removed from our automatic notification list.

11-12-2012 | Update to the ProQA Paramount© Software, version 5.0.0.670

An update to the Paramount Software, version 5.0.0.670, has been released to our Paramount FTP site. This update should be applied during your next maintenance period.

Potocol-Specific Release Information regarding Paramount v5.0.0.670

Paramount Medical 5.0.0.670:

  • PAI Panel C-4: reversed position of the answer cursor to default on the Compressions 1st button
  • Selection Airway Link Panel (H-19): changed answer button name to: PAI Stoma -- Airway/Arrest
  • Aspirin Diagnostic & Instruction Tool: added new button and pull-down list for special doses (30 to 500 mg)
  • Pulse Check Diagnostic: added new Can't Find Pulse button that ends the session and auto-selects the key question answer choice Can't find pulse to start

NOTE: The default installation path for Paramount Medical utilizing the 12.2 protocols has changed back to C:\Program files\Priority Dispatch\ProQA\Medical directory. If you have already installed Paramount Medical utilizing the 12.2 protocols, please make sure to modify the installation path back to C:\Program Files\Priority Dispatch\ProQA\Medical 12_2 directory during the installation to ensure that settings are not lost locally.

Paramount Fire 5.0.0.670:

  • Case Entry: added Caller Danger -- Not trapped button (similar to Critical Caller Danger in medical)


These builds can be downloaded from the Paramount FTP site; you can request access at:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

This is a notification that you signed up for on our website, if you wish to be removed, please email technical.support@prioritydispatch.net and request to be removed from our automatic notification list.

8-8-2012 | Update to the ProQA Paramount© Software, version 5.0.0.668

An update to the Paramount Software, version 5.0.0.668, has been released to our Paramount FTP site. This update should be applied during your next maintenance period.

Release Notes

Paramount Medical 5.0.0.668:

  • Fixed Contraction Timer logic order change.
  • Fixed Chief Complaint entry not filtering correctly.
  • Fixed Proof #6086 - Allo woutput only interface to function in Cad and Standalone modes.

Paramount Fire 5.0.0.668:

  • Fixed Proof #4915 - Chief Complaint entry not filtering correctly.
  • Fixed Proof #6086 - Allow output only interface to function in Cad and Standalone modes.

Paramount Police 5.0.0.668:

  • Fixed Proof #4915 - Chief Complaint entry not filtering correctly.
  • Fixed Proof #4986 - "Case Summary" print error in Police.
  • Fixed Proof #6086 - Allow output only interface to function in Cad and Standalone modes.


To avoid any problems during the update, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

6-28-2012 | Update to the ProQA Paramount© Software, version 5.0.0.667

An update to the Paramount Software, version 5.0.0.667, has been released to our Paramount FTP site. This is a mandatory update if you are currently running ProQA Paramount in a Stand Alone environment (not integrated with a CAD) as it addresses a network latency issue.

Release Notes

Paramount Medical 5.0.0.667:

  • Fixed Stroke Diag. 3rd Party Pop-up "Limitations Warning".
  • Fixed Stroke Diag. 3rd Party Pop-up "Access Clairification".
  • Fixed Stroke Diag. 3rd Party Pop-up - KQ Auto Answer.
  • Fixed ASA Diag. addition of special dose drop down for NAE.
  • Fixed Appending of Suffix on reconfigure.
  • Fixed Auto close of Special Def. Pop-up box.
  • Fixed Police Suspect/Stuck Accelerator info lost if case Pend prior to Send point.

Paramount Fire 5.0.0.667:

  • Fixed Appending of Suffix on reconfigure
  • Fixed Auto close of Special Def. Pop-up box.
  • Fixed Addition of CC text to XML Export and CAD output.
  • Fixed Removal of additional lines between abort reasons.
  • Fixed Test case box covering text in R>L languages.
  • Fixed Update of Software Credits text.
  • Fixed Auto scrolling jump when a scrolled to F-panel is selected.
  • Fixed Dirty default codes still qualified despite qualification of other codes.
  • Fixed Misc. text appearing in Abort reason Pop-up.

Paramount Police 5.0.0.667:

  • Fixed Appending of Suffix on reconfigure
  • Fixed Auto close of Special Def. Pop-up box.
  • Fixed InfoCBRN error on attempt to print Case Summary
  • Fixed Police Suspect/Stuck Accelerator info lost if case Pend prior to Send point.
  • Fixed Addition of CC text to XML Export and CAD output.
  • Fixed Removal of additional lines between abort reasons.
  • Fixed Test case box covering text in R>L languages.
  • Fixed Update of Software Credits text.
  • Fixed Auto scrolling jump when a scrolled to F-panel is selected.
  • Fixed Dirty default codes still qualified despite qualification of other codes.
  • Fixed Misc. text appearing in Abort reason Pop-up.


To avoid any problems during the update, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

<-- LATEST VERSION INFORMATION-->


Get the latest version information


©2005 Priority Dispatch Corporation
Salt Lake City, Utah, USA
All Rights Reserved
- Evolved from Medical Priority Consultants -
For technical problems contact the webmaster