Software Support

Home | Knowledge Base | Updates | Documentation | Interaction | CAD

Home > Updates > ProQA Medical

3-19-2013 | Legacy ProQA Medical Update

This update resolves an incorrect CPR pathway when going to "Started Breathing" (during the 600 compressions) and determining that breathing is AGONAL (was not displaying card C5a ("Start Mouth to Mouth") before directing them to card C9a (Continue CPR) "From now on give 100 pumps then 2 breaths").


Release Notes

ProQA Medical 3.4.3.33:

The "Adult under 18" button has been removed and replaced with "Adult 8 or over" in the Compressions Monitor.

Corrects an erroneous dispatch code where a 12A01 should be a 12C04.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

9-21-2010 | ProQA Medical Update

A new build of Medical ProQA has been placed on the ProQA FTP site that incorporates the following fixes:


Protocol 29:

A new answer choice was added to KQ1: "Solitary motorcycle". Its logic, if uncomplicated by other high mechanism, safety issues, or priority symptoms, will select determinant 29-B-1. This differentiates this logic from auto-motorcycle.

Protocol 34:

A new answer choice was added to KQ3: "Solitary motorcycle". Its logic, if uncomplicated by other high mechanism, safety issues, or priority symptoms, will select determinant 34-B-1. This differentiates this logic from auto-motorcycle.

Case Entry:

Due to a previous recent change in the Awake/Breathing answer combination auto-recommended chief complaints (red CCs at top of list), a modification was made to the list displays to ensure that P31 was still present.

This release also now supports installation on 64bit operating systems.

Additionally, new installers for ProQA Fire and Police have been placed in their respective folders on the ProQA FTP site. These installers now support installation on 64bit operating systems.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

2 August, 2010 | ProQA 3.4.3 Maintenance Release Notification

The below listed maintenance builds can be downloaded from the ProQA FTP site. When applying this build, both the setup.exe and the lang.exe must be installed due to fixes to both logic and software.

Upgrading ALL VERSIONS: As always, with any software update, BACKUP your existing program and DATA.


ProQA Fire
10-JUN-2010 3.4.3.17

  • Fixed text cut off / partially visible issue. Proof #5011
  • Fix missing comments in "Responder Script". Proof #5444
  • Enabled target tool button upon dispatch. Proof #4962
  • Updated the 3-minute timer dialog. Proof #5375
  • Added Multi-Discipline Launcher info to version screen. Proof #5164
  • Fixed sizing issue and added horizontal scroll to KQ Answer box. Proof #5441
  • Fixed buffer overrun in TCP CAD mode. Proof #4967
  • Redisplay dispatched time upon case reopen. Proof #5208
  • Disabled diagnostics when case not active. Proof #5178
  • Changed the format of D.E. info in KQ area. Proof #4907

07-MAY-2010 3.4.3.16

  • Enabled 3 minute idle alarm.


ProQA Medical
10-JUN-2010 3.4.3.29

  • Fixed text cut off / partially visible issue. Proof #5011
  • Fix missing comments in "Responder Script". Proof #5444
  • Updated the 3-minute timer dialog. Proof #5375
  • Added Multi-Discipline Launcher info to version screen. Proof #5164
  • Fixed sizing issue and added horizontal scroll to KQ Answered box. Proof #5441
  • Fixed buffer overrun in TCP CAD mode. Proof #4967
  • Redisplay dispatched time upon case reopen. Proof #5208
  • Disabled diagnostics when case not active. Proof #5178
  • Fixed stroke diagnostic summary sequences text. Proof #5383
  • Do not display "Rule of Nines" dialog when revisiting unassociated KQ. Proof #5301
  • Auto fill number hurt to 1 upon Strangulation or Suffocation ECHO. Proof #5396
  • Default "Target Tool" dialog initial sized to show all text. Proof #5321
  • "Target Tool" links to appropriate PAI for non-first party callers. Proof #5538

07-MAY-2010 3.4.3.28

  • Enabled 3 minute idle alarm.


ProQA Police
10-JUN-2010 3.4.3.9

  • Fixed text cut off / partially visible issue. Proof #5011
  • Fix missing comments in "Responder Script". Proof #5444
  • Enabled target tool button upon dispatch. Proof #4962
  • Updated the 3-minute timer dialog. Proof #5375
  • Added Multi-Discipline Launcher info to version screen. Proof #5164
  • Fixed sizing issue and added horizontal scroll to KQ Answer box. Proof #5441
  • Fixed buffer overrun in TCP CAD mode. Proof #4967
  • Redisplay dispatched time upon case reopen. Proof #5208
  • Disabled diagnostics when case not active. Proof #5178
  • DLS "Return to KQs" button is always the default if visible.

07-MAY-2010 3.4.3.8

  • Enabled 3 minute idle alarm.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

7-21-2009 | ProQA Medical Protocol 36 ? Pandemic/Epidemic/Outbreak (Officially Enacted Triage) Update Available

ProQA Medical
Version: 3.4.3.22

The National Academy of Emergency Dispatch has released an update to Protocol 36 that is available for both ProQA and the Manual Cards. This ProQA and Manual Card update for versions 12.0 and 11.3 is for North American English, UK English, and Australia/New Zealand English users and is now available through the Protocol 36 links located on the Academy?s website: www.emergencydispatch.org and the PDC website: www.prioritydispatch.net. This update should be downloaded and applied as soon as possible.

The IAED?s various other Protocol 36 language and dialect versions will be posted in order within the next few days. Please check the Protocol 36 section on the IAED and PDC websites for obtaining these releases.

In addition to the Protocol 36 changes, the following other items were fixed in the ProQA update:

15-JUL-2009 3.4.3.22
     Added default abort reasons if none exist when abort reason text entry is disallowed. Proof #4893

30-JUN-2009 3.4.3.21
     Added handling of CAD to ProQA COMM flag for Pandemic Level.
     Fixed issue of no reconfigure available on case re-open.
     Aspirin diagnostic disabled with a warning when patient age less than 16 years. Proof #5335

This update can be downloaded from the ProQA 11.3 or V12 FTP Sites. Please request access for the FTP sites using this form.

The next scheduled FTP password change is August 3rd.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

5-6-2009 | ProQA Medical Updates Available

ProQA Medical
Version: 3.4.3.20

  • Updated versioning for SRI.
  • Addressed a Key Question backup issue on Protocol 36.
  • Added Pandemic Flu Protocol Clarification Document.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!

4-16-2009 | ProQA Maintenance Updates Available

ProQA Medical
Version: 3.4.3.19

  • The addition of AUE Standard and Omega, USS Standard, EUG Standard languages.
  • Fixed auto-reconfigure from Echo to Delta on case reopen. Proof #5318.
  • Added auto-resizing to Case Entry Hint window. Proof #5304.

ProQA Police
Version: 3.4.3.6

  • Fixed issue of Caller Statement not updating correctly. Proof #5283
  • Added locally configurable AI, "Special Definitions" (version 12.)
  • Fixed focus issue with 3 minute timer dialog. Proof #5293.
  • Fixed CAD / case summary open dialog conflict. Proof #5295.
  • Fixed error on program exit after caller hang up. Proof #5294.
  • Added capability to change case number with "N" flag. Proof #5300.
  • Fixed "K" flag send before last kq answered. Proof #5305.
  • Fixed crash on Vehicle and Person dialogs. Proof #4919.

ProQA Fire
Version: 3.4.3.10

  • Fixed aircraft and vessel "Essential Information" tags in the data dump.
  • Fixed focus issue with 3 minute timer dialog. Proof #5293.
  • Fixed CAD / case summary open dialog conflict. Proof #5295.
  • Fixed error on program exit after caller hang up. Proof #5294.
  • Added capability to change case number with "N" flag. Proof #5300.
  • Fixed "K" flag send before last kq answered. Proof #5305.

IMPORTANT NOTICE

Due to changes to the Response Configuration Utility, if you have not already upgraded to ProQA Medical 3.4.3.15 (and above), ProQA Fire 3.4.3.10, or ProQA Police, 3.4.3.6, the following process MUST be followed to ensure that existing locally defined responses are not lost:
  1. Open the current ProQA Response Configuration Utility and under the file menu select export.
  2. Export the .exp file to a location (Make sure rename the *.exp to a user friendly name such as "response_export.exp.")
  3. Update ProQA with the installers
  4. Open the new ProQA Response Configuration utility and under the file menu select import.

If you don't already have access, you can fill out our FTP Access Request form to get it.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING!




Get the latest version information


©2005 Priority Dispatch Corporation
Salt Lake City, Utah, USA
All Rights Reserved
- Evolved from Medical Priority Consultants -
For technical problems contact the webmaster