| KB # |
Application |
Version |
Error Message |
Solution |
| KB0094 |
AQUA |
4.0 |
Flash Filer Not In Edit Mode |
Ensure you chose "Correct" or "Incorrect" for the more... |
| KB0093 |
AQUA |
4.0 |
While using ProQA Import, the Import button is greyed out |
Add the .exp extension to the end of the export fi more... |
| KB0090 |
AQUA |
4.0 |
AQUA 4.0 Cannot Convert 3.x data |
- Modify the properties of the AQUA 4 shor more...
|
| KB0088 |
AQUA |
4.0 |
'Unable to write to RBuilder.ini' when closing AQUA 4 Report Builder |
If they do not have permissions to write to this f more... |
| KB0087 |
AQUA |
4.0 |
While importing 3.x cases, the score records may not be created |
Running any report will verify if the scores exist more... |
| KB0085 |
AQUA |
4.0 |
AQUA 4.0 won't run the AQUA 3.x importer |
Send out a new installation CD. The new CD has the more... |
| KB0083 |
AQUA |
3.x |
Cases disappear after I import them to AQUA from ProQA |
When you import cases into Aqua from a ProQA expor more... |
| KB0077 |
AQUA |
3.x |
'This Program Requires an AQUA Dongle To Run' message after installing AQUA |
- Open My Computer
- Browse to D:\Inst more...
|
| KB0064 |
AQUA |
3.x |
Report Tree doesn't show default AQUA Reports |
Search hard disk (proqa or aqua folders) for *.rfs more... |
| KB0062 |
AQUA |
3.x |
AQUA Reports prints only the last page of the report |
To work around this issue we suggest printing the more... |
| KB0041 |
AQUA |
3.x |
How do I check what verions of AQUA I am currently running |
In AQUA, Click help and then about AQUA. This will more... |
| KB0129 |
AQUA |
3.5 |
GLBSSTUB caused an access violation error in Kernel32.dll |
Open Windows Explorer and right click on the CD RO more... |
| KB0086 |
AQUA |
3.5 |
AQUA Reports: 'List index out of bounds' Message |
The reports will come up after pressing OK on the more... |
| KB0080 |
AQUA |
3.5 |
AQUA Generates an error after upgrading to Version 3.5. |
Install the latest version of Aqua 3.5 (updated in more... |
| KB0079 |
AQUA |
3.5 |
Error: Table does not exist: Secondary Tables |
The following procedure is used to update secondar more... |
| KB0073 |
AQUA |
3.5 |
'Capability Does Not Exist' message in AQUA Reports |
Ensure you are in the "Default Incident Table" (th more... |
| KB0069 |
AQUA |
3.5 |
Errors adding Freelance Key Questions to AQUA |
You will need to upgrade to the latest build of Aq more... |
| KB0068 |
AQUA |
3.5 |
Error at completion of an AQUA Import |
There are a couple things to make sure of:
more... |
| KB0067 |
AQUA |
3.5 |
AQUA 3.X Network Setup |
- Install AQUA on all Computers
- In A more...
|
| KB0055 |
AQUA |
3.5 |
Removed employees from the table but they still show up on AQUA Rpts |
Need to remove the employee from each of the cours more... |
| KB0044 |
AQUA |
3.5 |
'Multiple .NET files in Use' and AQUA does not start |
-
Make sure all users are logged out of more...
|
| KB0037 |
AQUA |
3.5 |
How do I completely uninstall AQUA 3.5? |
- Run UNWISE.EXE from the default AQUA fol more...
|
| KB0020 |
AQUA |
3.5 |
Disp ID filter in AQUA Reports is case sensitive |
Turn on Caps Lock or make sure that the case is lo more... |
| KB0019 |
AQUA |
3.5 |
Why do I have a DONGLE directory on my C: drive? |
There is a DONGLE directory on your C: drive after more... |
| KB0018 |
AQUA |
3.5 |
What are the AQUA shortcut keys? |
AQUA
Ctrl+I Insert New more... |
| KB0016 |
AQUA |
3.5 |
AQUA generates a fatal exception OE on startup in Windows NT or 2000 |
The wowexec 16 bit subsystem file is likely causin more... |
| KB0012 |
AQUA |
3.5 |
Additional Password Prompt when starting AQUA Utilities |
- Get a blank/default system.db sent from more...
|
| KB0030 |
ProQA |
3.x |
What is the procedure for uninstalling ProQA completely? |
- Run UNWISE.EXE from the default ProQA fo more...
|
| KB0028 |
ProQA |
3.x |
How do I create a ProQA Export File? |
- Run PQAIO.exe from C:\ProQA.win\bin.
more...
|
| KB0091 |
ProQA |
3.5 |
Not all dates showing in ProQA Reports |
Please perform the following steps to resolve this more... |
| KB0100 |
ProQA |
3.4 |
ProQA Version Information window shows openErr over and over |
Please choose from the following two options:
more... |
| KB0123 |
ProQA |
3.3 |
Cannot focus on a disabled or invisible window... |
Delete the CEWIN.INI File from the Windows or Winn more... |
| KB0084 |
ProQA |
3.3 |
Shunt from Card 18 to 17 - KQ 5 Additional Info. Tab has wrong axioms |
Click the "Det. Codes" tab to the left of the "Add more... |
| KB0078 |
ProQA |
3.3 |
The Response Configuration Will not Print |
Ensure that you are running PQARSP.EXE 3.4.0 1 or more... |
| KB0076 |
ProQA |
3.3 |
ProQA Reports builds Data Bar but populates no data |
- You are running an older verison of ProQ more...
|
| KB0074 |
ProQA |
3.3 |
CAD can no longer launch ProQA after an Update or Upgrade of ProQA. |
User will need to contact their CAD vendor. The CA more... |
| KB0071 |
ProQA |
3.3 |
Program Requires a Dongle to run |
You will need to upgrade to the latest version of more... |
| KB0066 |
ProQA |
3.3 |
Dispatch Levels are Different |
The Language Files are not on the same release. Up more... |
| KB0061 |
ProQA |
3.3 |
Are you with the patient now or other text missing from Case Entry |
Reinstall the Language Disk from your current ProQ more... |
| KB0059 |
ProQA |
3.3 |
User defined text and CAD Codes don't show up workstations |
These fields are results of changes entered in the more... |
| KB0058 |
ProQA |
3.3 |
I receive an error 'Susp. Workable Arrest STOMA' when opening ProQA |
To resolve this issue, use the following procedure more... |
| KB0026 |
ProQA |
3.3 |
Flash Filer Cannot Open |
In the C:\ProQA.win\files folder, delete all of th more... |
| KB0021 |
ProQA |
3.3 |
What ProQA files need write access in the Windows System directory? |
Give write access to the proqa.ini file. Also give more... |
| KB0013 |
ProQA |
3.3 |
Cases Won't Close in ProQA |
The case was not opened on the workstation where t more... |
| KB0010 |
ProQA |
3.3 |
Card 24 is shunting to Card 26 |
*Critical Update Available*
more... |
| KB0051 |
ProQA |
|
Remove ALL USB SuperPro Hardware Keys Message |
Priority Dispatch is using Parallel Port keys vers more... |
