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01-12-2007 | ProQA Medical Update Available
An update to ProQA Medical has been released on our FTP site.
11-06-2006 | ProQA Fire and Police Updates Available
ProQA Fire now uses the FPDS version 4.0! Available now on our FTP site.
Important update to ProQA Police 3.0 is available for download on our FTP site. The fixes are as follows:
- Fixed several logic issues
- New PDI’s for 108 and 109
- Fixed errant KQ’s on info calls
- Fixed suspect info for suspect unknown
If you don't already have access, you can fill out our FTP Access Request form to get it.
09-20-2006 | MPDS v11.3 PowerPoint FAQ
A number of users have reported issues with the MPDS v11.3 PowerPoint which illustrates the new features and differences in the Medical v11.3 protocol. Please read the following FAQ if you're experiencing problems or would like to know how you can get the v11.3 PowerPoint file for your in-house training purposes.
MPDS v11.3 PowerPoint Update FAQ
08-22-2006 | AQUA 5.1 with 11.3 Key Questions
AQUA Phoenix 5.1 now includes Key Questions for Medical 11.3. And is available for download on the FTP site.
Learn how to update your Key Questions in AQUA.
07-12-2006 | MEDICAL 11.3 RELEASED
The new Medical 11.3 protocol is now available for download from our FTP site.
06-12-2006 | POLICE 3.0 RELEASED
The new Police 3.0 protocol is now available for download from our FTP site.
02-17-2006 | Update to ProQA 3.4 in ALL Protocols
The latest release of ProQA 3.4.2.x is now available for all protocols and downloadable from our FTP site.
11-04-2005 | Update to AQUA Phoenix 5.1
The latest release of AQUA Phoenix is now available for download from our FTP site.
9-01-2005 | ProQA Fire Update
An important update to ProQA Fire is now available on our FTP site.
8-16-2005 | ProQA Medical Update
An important update to ProQA Medical is now available on our FTP site. Protocols 6, 18, 21, 27 and 32 are affected in this update. Including the Unknown Problem (Man Down) Logic Issue.
To read more about the changes to ProQA, please download the document below:
5-27-2005 | Changes in the Fast Track Feature
The Academy recently conducted a data study regarding the correct entry of Chief Complaint-related information in the “What’s the problem, tell me exactly what happened?” field of ProQA. A review of several thousand cases indicated that the fast track entry of Age/Gender (i.e., 42yom) in this field appears to degrade the process of consistently obtaining and recording accurate Chief Complaint information.
To read more about the study and the changes to ProQA, please download the document below:
2-23-2005 | Announcing the release of ProQA 3.4.2 Medical
Priority Dispatch announces the release of ProQA 3.4.2 for medical; fire and police versions will follow shortly. This version has many new features, see the above document for details. The modifications came at the request of current ProQA users, in addition to enhancements that our internal development team incorporated to improve the efficiency of ProQA.
ProQA 3.4.2 Medical uses the latest version 11.2 MPDS protocol. We are aware the changes in the software and protocol can impact the CAD and other systems, so we suggest you check with your provider and ensure that it is safe to implement this version.
We would also suggest that your agency do some internal testing on a non-live system to ensure compatibility - AS ALWAYS, BACKUP ALL RELEVANT FILES BEFORE IMPLEMENTING.
If you have any questions, please feel free to contact support at: 801-363-9127 or support@prioritydispatch.net.
08-18-2004 | Request for Feedback on AQUA Phoenix
If you've had a chance to look at the new AQUA Phoenix software we'd love to hear from you! Please go to our new feedback page and choose AQUA Phoenix. You will then go through a brief survey and be given the opportunity to tell us what you think AQUA Phoenix does right (or wrong) and where you think the software could be improved.
Check out the Feedback Page now.
07-30-2004 | Announcing AQUA Phoenix (v5)
In working with clients we decided to go back to the basics - review a case and print a report. Initially working with AQUA Phoenix you will notice it is a much simpler, less cluttered interface. That is because we simplified most of the functions like reports, searches, case lists, etc.
In fact, it will appear that various features are gone - such as custom reports. We realized that items, such as custom reports, are a program unto themselves and there is a whole industry that specializes in that segment. And rather than "re-invent the wheel" we have made our program compatible with other products such as Crystal Reports, MS Access, etc.
Some items to consider when using AQUA Phoenix (v5): Click Here
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07-07-2004 | ProQA 3.4 Fire Update Guide
For those users who have recently received the ProQA Fire 3.4 update please use the following guide to help you update your software.
06-01-2004 | ProQA 3.4 Updated Language Disks
An updated language disks are available for:
ProQA Medical 3.4 users - If you are running ProQA 3.4 with version 11.x MPDS protocol you should download and implement this update as soon as possible.
Also make sure you have latest ProQA engine build.
- ProQA Medical 3.4 Build
- ProQA Fire 3.4 Build
To get the latest ProQA engine fill out a FTP Access Form and you can download it today.
04-08-2004 | ProQA 3.4 New Features
What's new in ProQA 3.4? Here's some of the highlights:
- ProQA Toolbar: The toolbar has been completely redesigned. Items that were on the Status bar (Dispatch Icon, Timers etc.) are now up at the top. We have made room for additional button for future expandability, and for Description Essentials data collection tools.
- Configurable Responder Script: This allows users to customize the script information that is sent to CAD. Please note that if CAD is not designed to accept the Responder Script this information may simply be ignored, or may cause problems with the integration. By default is this feature is disabled (which makes no change in you current integration), but can be enabled in the Configuration Utility.
- Description Essential Packages: Buttons can now be added to the toolbar to help gather information about specific situations. Currently there are three buttons: HAZMAT, CBRN (chemical, biological, radiological, and nuclear situations), and SARS. At any time we can deploy new Description Essential packages with a single file update.
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