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ProQA Paramount
Medical Latest Version:
5.0.0.678
Fire Latest Version:
5.0.0.678
Police Latest Version:
5.0.0.678
Updates
Knowledge Base
Version Info

AQUA Evolution
Latest Version 6.x: 6.0.0.27
Updates
Knowledge Base

XLerator
Version 4.x Latest:
XLerator Server: 4.0.0.41
XLerator Console: 4.0.0.28

ProQA Medical
Latest Version:
3.4.3.33
Updates
Knowledge Base
Version Info

ProQA Fire
Latest Version:
3.4.3.19
Updates
Knowledge Base
Version Info

ProQA Police
Latest Version:
3.4.3.12
Updates
Knowledge Base
Version Info


AQUA Older Versions

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ANNOUNCEMENT | Legacy ProQA (v3.x)

Having received questions on how much longer Legacy ProQA (v3.x) will be supported, the following information is provided for planning purposes.

v13.0 of the EMD Protocol is currently slated for release in the near future. FPDS v6.0, MPDS v13.0, and PPDS v4.2 are available in ProQA Paramount only. The ProQA software license agreement allows for up to 90 days to implement upgrades once they are released. The Academy allows for up to one year to upgrade a protocol version from the time of release. As such, PDC will support Legacy ProQA, but not update nor make any fixes until the Academy's protocol upgrade window expires. Thus, "End-of-Life" for Legacy ProQA (all disciplines) is tentatively anticipated for July 31, 2014.

Currently, Police v4.2 is only available in ProQA Paramount. As Police v 4.1 was released 11/1/2011, active support of Legacy ProQA (v3.x), and previous EPD protocols, expired on 12/31/2012.


13 August 2014 | ProQA Paramount 5.0.0.678 General Release Available

An update to ProQA Paramount Fire, Medical, and Police, has been released to the Paramount FTP site.

Please check your XLerator Console version, it will need to be version 3.5.40.449. If you are updating to this version of XLerator and are also an AQUA user, AQUA will need to be upgraded to 5.6.1.241.

ProQA Paramount users should apply this update as soon as possible. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php.

Please note we have changed our installers:

If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING.

As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility: Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions. The profiles can be used for the same protocol version, if you attempt to use an older protocol version on a new protocol be aware that the Special Definitions, Discipline Launcher and some of the Response Configuration will not come across dependent upon the changes in questioning.

Other items to backup would be the \xldb directory as well as the licenses.dat and xlerator.dat file located in the XLerator folder.

Release Notes
A PDF listing of these changes can be found on the Paramount FTP site.

The following fixes/enhancements apply to ProQA Paramount Medical, Fire, and Police v5.0.0.678
Proof #6340 - Fixed timestamp to display correctly on reopen of case.
Proof #6355 - Fixed CE Echo's not displaying when passing problem description from CAD. Corrected function of auto fill in DE's

ProQA Paramount Medical v12.1/v12.2:
This update resolves:
No additional fixes for Fire.

ProQA Paramount Fire v5.0/v6.0:
This update resolves:
No additional fixes for Fire.

ProQA Paramount Police v4.1/v4.2:
This update resolves:
No additional fixes for Police.

XLUpdate
XLerator and Paramount have the ability to be updated using the XLUpdate function, this function replaces the necessity of running installers on XLerator and all Paramount machines. The program updates the XLerator Server and published folders on XLerator server by attaching to PDC's Server, then the dispatch consoles are updated against your XLerator Server's published directories. The Updating ProQA Paramount and AQUA Using XLUpdate document can be found on the Paramount or AQUA FTP site.

You can use the FTP access link above to request the login info for XLUpdate.

As always if you have any questions or concerns please contact Software Support prior to upgrading we would be happy to assist with the install. We can be reached at software.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

30 May 2014 | ProQA Paramount 5.0.0.677 General Release Available

An update to ProQA Paramount Fire, Medical, and Police, has been released to the Paramount FTP site.

Please check your XLerator Console version, it will need to be version 3.5.40.449. If you are updating to this version of XLerator and are also an AQUA user, AQUA will need to be upgraded to 5.6.1.241.

ProQA Paramount users should apply this update as soon as possible. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php.

Please note we have changed our installers:

If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING.

As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility: Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions. The profiles can be used for the same protocol version, if you attempt to use an older protocol version on a new protocol be aware that the Special Definitions, Discipline Launcher and some of the Response Configuration will not come across dependent upon the changes in questioning.

Other items to backup would be the \xldb directory as well as the licenses.dat and xlerator.dat file located in the XLerator folder.

Release Notes
A PDF listing of these changes can be found on the Paramount FTP site.

The following fixes/enhancements apply to ProQA Paramount Medical, Fire, and Police v5.0.0.677

ProQA Paramount Medical v12.1/v12.2:
This update resolves:
Proof #215 - SRI Diagnostic - Fixed wrap issue on SX text lines
Proof #216 - SRI Diagnostic - Modified text based on MERS
Proof #6230 - SRI Diagnostic - Fixed Special Defs not displaying in OMG only
Proof #6313 - SRI Diagnostic - CBRN/SRI - Fixed data not displaying in First Watch.

ProQA Paramount Fire v5.0/v6.0:
This update resolves:
No additional fixes for Fire.

ProQA Paramount Police v4.1/v4.2:
This update resolves:
No additional fixes for Police.

XLUpdate
XLerator and Paramount have the ability to be updated using the XLUpdate function, this function replaces the necessity of running installers on XLerator and all Paramount machines. The program updates the XLerator Server and published folders on XLerator server by attaching to PDC's Server, then the dispatch consoles are updated against your XLerator Server's published directories. The Updating ProQA Paramount and AQUA Using XLUpdate document can be found on the Paramount or AQUA FTP site.

You can use the FTP access link above to request the login info for XLUpdate.

As always if you have any questions or concerns please contact Software Support prior to upgrading we would be happy to assist with the install. We can be reached at software.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

2 February 2014 | AQUA Evolution® (5.6.1.241) Update Available

Please note we have changed our installers:

If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\AQUA Evolution) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (AQUA Evolution_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished, delete out the original folder and rename the copy to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING.

Items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

Release Notes - AQUA Evolution 5.6.1.241:

A detailed listing of changes including can be found on the AQUA FTP site. This update resolves:

  • Fixed Deviation changes for CE3a, b, c, and Determinant Level.
  • Allowed Chief Complaint 77 (Fire) to be entered for manual calls.
  • Fixed long text not wrapping in Incident Performance Report.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it: http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Software Support in the event you need assistance: software.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

15 January 2014 | AQUA® Evolution v6.0 Release Notification

Priority Dispatch Corp.™ (PDC™) is pleased to announce the release of AQUA Evolution® v6.0 and Xlerator Server v4.0

Please contact your PDC Regional Account Manager to discuss moving to these new versions, your Client Rep must request the new dongle (see below), you will need to speak with Technical Support and fill out a checklist prior to installing the software.

It is important to back up all existing data prior to upgrading.

AQUA v6.0 will require the new XLerator 4 platform to run and a new dongle (Rockey4ND) will also be required. The Sentinel System Dongles that are currently used for XLerator v3.5 and AQUA v5.6 and below are not supported with the new release

AQUA v6.0 is only compliant with the EMD-Q Performance Standards Edition 9a, the EFD-Q Performance Standards Edition 4a, and the EPD-Q Performance Standards Edition 4a.

The above mentioned Performance Standards are being shipped out to all current ED-Qs. There will also be Update Guides for the changes in these newly released standards available in the ED-Q Members Area of the IAED website http://www.emergencydispatch.org/MembersEDQLogin starting January 13th.

For information on some of the changes to the EDQ Performance Standards and AQUA Software please refer to Software Secrets Volume 7 Issue 4 which can be downloaded from ftp://softsecrets:issues@www.pdcftp.com/.

As always if you have any questions or concerns please contact Technical Support prior to upgrading. We can be reached at technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

20 November 2013 | Police v4.2 ProQA Paramount 5.0.0.676 General Release Available

An update to ProQA Paramount Fire, Medical, and Police, has been released to the Paramount FTP site. This release introduces ProQA Paramount Police v4.2.

Please check your XLerator Console version, it will need to be version 3.5.40.447. If you are updating to this version of XLerator and are also an AQUA user, AQUA will need to be upgraded to .240.

ProQA Paramount users should apply this update as soon as possible. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php.

Please note we have changed our installers:

If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING.

As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility: Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions. The profiles can be used for the same protocol version, if you attempt to use an older protocol version on a new protocol be aware that the Special Definitions, Discipline Launcher and some of the Response Configuration will not come across dependent upon the changes in questioning.

Other items to backup would be the \xldb directory as well as the licenses.dat and xlerator.dat file located in the XLerator folder.

Release Notes
A PDF listing of these changes can be found on the Paramount FTP site.

The following fixes/enhancements apply to ProQA Paramount Medical, Fire, and Police v5.0.0.676
Proof #6001 - Send Person/Vehicle DE's to CAD immediately upon clicking the ADD button in that Description Essential.
Fixed sending of QT types of 1 and 2 when sending Safety Questions.

ProQA Paramount Medical v12.1/v12.2:
This update resolves:
No additional fixes for Medical

ProQA Paramount Fire v5.0/v6.0:
This update resolves:
Proof #4919 - Fire v6.0 ONLY – Removed "Suspect Info". Added "Explosive Device" and "Suspicious Package" DE buttons.
Fire v5.0 ONLY – removed Chemical Suicide button, this is a v6.0 field.

ProQA Paramount Police v4.1/v4.2:
This update resolves:
No additional fixes for Police v4.1
Introduction of Police v4.2

XLUpdate
XLerator and Paramount have the ability to be updated using the XLUpdate function, this function replaces the necessity of running installers on XLerator and all Paramount machines. The program updates the XLerator Server and published folders on XLerator server by attaching to PDC's Server, then the dispatch consoles are updated against your XLerator Server's published directories. The Updating ProQA Paramount and AQUA Using XLUpdate document can be found on the Paramount or AQUA FTP site.

You can use the FTP access link above to request the login info for XLUpdate.

As always if you have any questions or concerns please contact Technical Support prior to upgrading we would be happy to assist with the install. We can be reached at technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

28 October 2013 | Fire v6.0 ProQA Paramount 5.0.0.675 General Release Available

This release contains many changes in protocol, removal/addition/changes to Determinant Codes/suffixes and the addition of the Chemical Suicide Diagnostic tool.

We strongly encourage this is placed on a testing/training environment until the Determinant changes are in place and tested.

The FPDS v6.0 Update Guide for NAE and details on installing the software can be located on the Paramount FTP site under the Fire Executable\Protocol 6.0 folder.

Contact technical.support@prioritydispatch.net for the Paramount v6.0 Response Configuration Worksheet prior to installing Paramount Fire v6.0.

Prior to attempting the install please BE AWARE of the following:

  1. As soon as the installation starts it will remove all programs in the default Fire directory if you want to keep Fire v5 on your machine while testing Fire v6 please follow the steps below.
  2. We strongly recommend installing v6 on a testing/training environment as changes have been made to all except 2 protocols and 2 new protocols were added.
  3. Launch Fire v5 Admin Utility – Import/Export - Export Profiles – This will help you keep the same settings you have already configured for v5 and allow you to add them to v6. In file name enter in the location of where you would like to store the settings from Fire v5, suggested name for this profile is Fire_v5_Profile. This will allow ease of recovery if needed.
  4. For testing in XLerator Console, add an Alias named Fire_v6, Script ProQA Fire, db name Fire_v6, this will keep your v5 and v6 data separate and make it easier to delete out test records. Do not forget to add Administrator users to this account which enable you to access the Fire v6 Admin Utility.

Due to changes in the software installers please follow the steps as listed. These instructions assume you will be keeping Fire v5 on your consoles for fallback/comparison purposes.

  1. Verify you are on the most current version of XLerator Console, you will need to be on v3.5.40.447, if you are not on the most current version this can be downloaded from the Paramount FTP site. If you are upgrading to .447 and are an AQUA user you must upgrade your AQUA to v5.6.1.240, if you do not AQUA will give a message that the database and AQUA are not on the same level.
  2. Prior to installing Fire v6 to keep a copy of v5 you must make a copy of your \Priority Dispatch\ProQA\Fire directory, please do not simply rename the folder you will need the original \Fire and a copy name \Fire_v5.
  3. Next install v6 running the .exe, leave to the default Fire directory.
  4. Launch Fire Admin utility (now v6.0) from the \Fire directory, choose the alias created in Step D above.
  5. To configure the Admin Utility for v6 to match what was previously configure in your v5 go to Import/Export - Import Profile. Import in the export file created in Step C above.
    Note: The imported profile will have any changes you may have made in the v5 Response Configurations. If the code no longer applies it will not be there, however please closely check your Reponses against the Determinant Code changes in the FPDS v6 Update Guide as many new Determinant codes and suffixes have been added and some codes have shifted down, as an example what was a 57-D-3 Commercial/Industrial building is v5 is now a 57-D-4 in v6, this may affect your response assignments.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

As always if you have any questions or concerns please contact Technical Support prior to upgrading we would be happy to assist with the install. We can be reached at technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

25 September 2013 | ProQA Paramount 5.0.0.675 Critical Release Available

An update to ProQA Paramount Fire, Medical, and Police, has been released to the Paramount FTP site. This release is .675 for all disciplines.

This is considered a Critical Release for ProQA Paramount Police users who use the Person’s Description Essential. See note below for further details.

ProQA Paramount users should apply this update as soon as possible. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php.

Release Notes

A PDF listing of these changes can be found on the Paramount FTP site.

Police ProQA Paramount 5.0.0.675

This update resolves:
  • Fixed XML tag change. Build tag was translated to Height which results in the Height information gathered in Person DE to not move across to CAD

Medical ProQA Paramount 5.0.0.675:

This update resolves:
  • Fixed XML tag change. Build tag was translated to Height which results in the Height information gathered in Person DE to not move across to CAD
  • Proof #190 - Resizing of labels within Rules of Nines Diagnostic tool to accommodate foreign languages.
  • Proof #191 - Resizing of labels within Contractions Timer Diagnostic tool to accommodate foreign languages.
  • Proof #6206 - Fixed H19-Select Airway Link upon backup.
  • Proof #6222 - Corrected gender reference on Panel B4 for NLD

Fire ProQA Paramount 5.0.0.675:

This update resolves:
  • Fixed XML tag change. Build tag was translated to Height which results in the Height information gathered in Person DE to not move across to CAD

ProQA Paramount Medical and Fire users should apply this update as soon as possible. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php

Please check your XLerator Console version, it will need to be version 3.5.40.447, if you will updating to this version of XLerator and are also an AQUA user, AQUA will need to be upgraded to .240.

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility; Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions.
Other items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

XLUpdate

XLerator and Paramount have the ability to be updated using the XLUpdate function, this function replaces the necessity of running installers on XLerator and all Paramount machines. The program updates the XLerator Server and published folders on XLerator server by attaching to PDC's Server, then the dispatch consoles are updated against your XLerator Server's published directories. The Updating ProQA Paramount and AQUA Using XLUpdate document can be found on the Paramount or AQUA FTP site.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

28 August 2013 | ProQA Paramount 5.0.0.674 Update Available

An update to ProQA Paramount Fire, Medical, and Police, has been released to the Paramount FTP site.

Please check your XLerator Console version, it will need to be version 3.5.40.447, if you will updating to this version of XLerator and are also an AQUA user, AQUA will need to be upgraded to .240.

ProQA Paramount users should apply this update as soon as possible. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php.

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility; Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions.
Other items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

Release Notes

A PDF listing of these changes can be found on the Paramount FTP site.

The following items are fixed in Medical, Fire, and Police

  • Proof #6104 - Case Entry 3 (Okay, tell me exactly what happened) will now collapse when exited if more than one line of text is entered.
  • Proof #6225 - Corrected highlighting of first ECHO response if **TEST CASE** button text was removed.
  • Proof #6226 - PAI Target tool panels fixed for multiple languages.
  • Fixed sending of QT types of 1 and 2 when sending Safety Questions.

Medical ProQA Paramount 5.0.0.674:

This update resolves:
  • Proof #6138 - Added in SRI Info to the Version menu.
  • Proof #6181 - Delay send and continue button added to Protocol 29 for Delta responses.
  • Proof #6206 - Fixed H19-Select Airway Link upon backup.
  • Proof #6222 - Corrected gender reference on Panel B4 for NLD.

Fire ProQA Paramount 5.0.0.674:

This update resolves:
  • No additional fixes for Fire

Police ProQA Paramount 5.0.0.674:

This update resolves:
  • Proof #6195 - Admin Response Configuration added CC136 less a suffix.

XLUpdate

XLerator and Paramount have the ability to be updated using the XLUpdate function, this function replaces the necessity of running installers on XLerator and all Paramount machines. The program updates the XLerator Server and published folders on XLerator server by attaching to PDC's Server, then the dispatch consoles are updated against your XLerator Server's published directories. The Updating ProQA Paramount and AQUA Using XLUpdate document can be found on the Paramount or AQUA FTP site.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

23 May 2013 | AQUA Evolution® (5.6.1.240) Update Available

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\AQUA) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (AQUA_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished, delete out the original folder and rename the copy to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
Items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

Release Notes - AQUA Evolution 5.6.1.240:

A detailed listing of changes including can be found on the AQUA FTP site.
This update resolves:
  • Determinant Drift report correction Employees and totals now match.
  • Incident Performance Report, Case Entry 3a, 3b, and 3c when column 2 is selected is now only Minor Deviation.
  • Special characters are now displayed in the Key Question text and answer fields.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

18 May 2013 | ProQA Paramount 5.0.0.673 Update Available

Please note we have changed our installers:
If a custom path is chosen the original install may be uninstalled, please read all instructions before upgrading. If you choose to install to a custom path and also have the software in the default location (\Priority Dispatch\ProQA\Medical, Fire, or Police) you will want to copy the original folder, it does not need to be renamed but does need to be a copy (Medical_Copy). During the install to the custom path the software will uninstall the default path, once the install is finished delete out the original folder and rename the copy back to the original name.

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING
As Paramount users that includes creating Profiles for each Discipline used, profiles contain all information in the Admin Utility; Settings, Responder Script, User Interface, Restricted Settings, Abort Reasons, Description Essentials, Discipline Launcher, Response Configuration and Special Definitions.
Other items to backup would be the \xldb directory as well as the licenses and xlerator.dat file located in the XLerator folder.

Release Notes - ProQA Paramount 5.0.0.673:

A detailed listing of changes including screen captures can be found on the Paramount FTP site.
This update resolves:
  • Numeric Conversion for the NLD.
  • Ability to change Screen Resolution and DPI settings on monitor and have Paramount resize appropriately.
  • Added tabs with ASA Diag for UK and Ireland medications.
  • "Reasons not taking" popup box prefilled with answers in Aspirin Diagnostic.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

Please feel free to contact Technical Support in the event you need assistance: technical.support@prioritydispatch.net, 1-801-363-9127 Option 7 (International), or 1-866-777-3911 (North America).

2 April 2013 | AQUA Evolution® (5.6.1.238) Update Available

Release Notes - AQUA Evolution 5.6.1.238:

  • Allow Police CC #136 entry for manually created cases and for final coding.
  • Build for DB script 47 to correct ECNS scoring for multiple unchecked "correct" boxes for protocol questions.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

19 March 2013 | Legacy ProQA Medical Update

This update resolves an incorrect CPR pathway when going to "Started Breathing" (during the 600 compressions) and determining that breathing is AGONAL (was not displaying card C5a ("Start Mouth to Mouth") before directing them to card C9a (Continue CPR) "From now on give 100 pumps then 2 breaths").


Release Notes

ProQA Medical 3.4.3.33:

  • The "Adult under 18" button has been removed and replaced with "Adult 8 or over" in the Compressions Monitor.
  • Corrects an erroneous dispatch code where a 12A01 should be a 12C04.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

14 February 2013 | Paramount Release Notification - Fire, Medical, and Police

An update to the Paramount Software, version 5.0.0.672, has been released to the Paramount FTP site. For Police users, this update contains Protocol 136 – Active Assailant (Shooter). This update should be applied as soon as possible. Please feel free to contact Technical Support in the event you need assistance. Please request FTP access at: http://www.prioritydispatch.net/support/form_ftp.php.

Release Notes

Paramount Medical 5.0.0.672:

  • Fixed Proof #161 - Title change - Removed (Swine Flu) in Severe Respiratory Infection Symptoms descriptor.
  • Fixed Proof #165 - ASA Dx. - Modified "Reason for not taking" pop up.
  • Fixed Proof #168 - Compression Monitor - Remove "Adult under 18" button.
  • Fixed Proof #5001 - Admin- Addition of Boolean option for passing of Critical Updates.
  • Fixed Proof #5002 - Addition of <CRITICALUPDATE> state for KQ triggered send points.
  • Fixed Proof #5532 - CC top list box background color change.
  • Fixed Proof #5727 - New feature: Q Answers vs. AI toggle.
  • Fixed Proof #6132 - "Patient Age" and "Patient Gender" fields skipped in cases after "Person on Fire" echo selection.
  • Fixed Proof #6143 - SMS Send Clarification box modifications.
  • Fixed Proof #6152 - Corrected deactivation of test case button on subsequent case after an abort.

NOTE: The default installation path for Paramount Medical utilizing the 12.2 protocols has changed back to C:\Program files\Priority Dispatch\ProQA\Medical directory. If you have already installed Paramount Medical utilizing the 12.2 protocols, please make sure to modify the installation path back to C:\Program Files\Priority Dispatch\ProQA\Medical 12_2 directory during the installation to ensure that settings are not lost locally.

Paramount Fire 5.0.0.672:

  • Fixed Proof #4916 - Add "Watercraft in Distress" to Fire. V6.0 only.
  • Fixed Proof #4918 - SMS not passing default text from Case Entry or PDI's.
  • Fixed Proof #5001 - Admin- Addition of Boolean option for passing of Critical Updates.
  • Fixed Proof #5002 - Addition of <CRITICALUPDATE> state for KQ triggered send points.
  • Fixed Proof #5532 - CC top list box background color change.
  • Fixed Proof #5727 - New feature: Q Answers vs. AI toggle.
  • Fixed Proof #6143 - SMS Send Clarification box modifications.
  • Fixed Proof #6152 - Corrected deactivation of test case button on subsequent case after.

Paramount Police 5.0.0.672:

  • Addition of Protocol 136 – Active Assailant (Shooter)
  • Fixed Proof #5001 - Admin- Addition of Boolean option for passing of Critical Updates.
  • Fixed Proof #5002 - Addition of <CRITICALUPDATE> state for KQ triggered send points.
  • Fixed Proof #5532 - CC top list box background color change.
  • Fixed Proof #5727 - New feature: Q Answers vs. AI toggle.
  • Fixed Proof #6143 - SMS Send Clarification box modifications.
  • Fixed Proof #6152 - Corrected deactivation of test case button on subsequent case after an abort.


These builds can be downloaded from the Paramount FTP site; you can request access at:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

This is a notification that you signed up for on our website, if you wish to be removed, please email technical.support@prioritydispatch.net and request to be removed from our automatic notification list.

28 November 2012 | AQUA Evolution® (5.6.1.232) Update Available

Release Notes - AQUA Evolution 5.6.1.232:

  • Fixed Call-taker sorting issues in Determinant Drift and Cause-Effect Reports.
  • Fixed totals/subtotals issue in all Case Entry under Moderate in Performance reports.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or support@prioritydispatch.net

12 November 2012 | Update to the ProQA Paramount© Software, version 5.0.0.670

An update to the Paramount Software, version 5.0.0.670, has been released to our Paramount FTP site. This update should be applied during your next maintenance period.

Protocol-Specific Release Information regarding Paramount v5.0.0.670

Paramount Medical 5.0.0.670:

  • PAI Panel C-4: reversed position of the answer cursor to default on the Compressions 1st button
  • Selection Airway Link Panel (H-19): changed answer button name to: PAI Stoma -- Airway/Arrest
  • Aspirin Diagnostic & Instruction Tool: added new button and pull-down list for special doses (30 to 500 mg)
  • Pulse Check Diagnostic: added new Can't Find Pulse button that ends the session and auto-selects the key question answer choice Can't find pulse to start

NOTE: The default installation path for Paramount Medical utilizing the 12.2 protocols has changed back to C:\Program files\Priority Dispatch\ProQA\Medical directory. If you have already installed Paramount Medical utilizing the 12.2 protocols, please make sure to modify the installation path back to C:\Program Files\Priority Dispatch\ProQA\Medical 12_2 directory during the installation to ensure that settings are not lost locally.

Paramount Fire 5.0.0.670:

  • Case Entry: added Caller Danger -- Not trapped button (similar to Critical Caller Danger in medical)


These builds can be downloaded from the Paramount FTP site; you can request access at:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

This is a notification that you signed up for on our website, if you wish to be removed, please email technical.support@prioritydispatch.net and request to be removed from our automatic notification list.

8 August 2012 | Update to the ProQA Paramount© Software, version 5.0.0.668

An update to the Paramount Software, version 5.0.0.668, has been released to our Paramount FTP site. This update should be applied during your next maintenance period.

Release Notes

Paramount Medical 5.0.0.668:

  • Fixed Contraction Timer logic order change.
  • Fixed Chief Complaint entry not filtering correctly.
  • Fixed Proof #6086 - Allo woutput only interface to function in Cad and Standalone modes.

Paramount Fire 5.0.0.668:

  • Fixed Proof #4915 - Chief Complaint entry not filtering correctly.
  • Fixed Proof #6086 - Allow output only interface to function in Cad and Standalone modes.

Paramount Police 5.0.0.668:

  • Fixed Proof #4915 - Chief Complaint entry not filtering correctly.
  • Fixed Proof #4986 - "Case Summary" print error in Police.
  • Fixed Proof #6086 - Allow output only interface to function in Cad and Standalone modes.


To avoid any problems during the update, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

28 June 2012 | Update to the ProQA Paramount© Software, version 5.0.0.667

An update to the Paramount Software, version 5.0.0.667, has been released to our Paramount FTP site. This is a mandatory update if you are currently running ProQA Paramount in a Stand Alone environment (not integrated with a CAD) as it addresses a network latency issue.

Release Notes

Paramount Medical 5.0.0.667:

  • Fixed Stroke Diag. 3rd Party Pop-up "Limitations Warning".
  • Fixed Stroke Diag. 3rd Party Pop-up "Access Clairification".
  • Fixed Stroke Diag. 3rd Party Pop-up - KQ Auto Answer.
  • Fixed ASA Diag. addition of special dose drop down for NAE.
  • Fixed Appending of Suffix on reconfigure.
  • Fixed Auto close of Special Def. Pop-up box.
  • Fixed Police Suspect/Stuck Accelerator info lost if case Pend prior to Send point.

Paramount Fire 5.0.0.667:

  • Fixed Appending of Suffix on reconfigure
  • Fixed Auto close of Special Def. Pop-up box.
  • Fixed Addition of CC text to XML Export and CAD output.
  • Fixed Removal of additional lines between abort reasons.
  • Fixed Test case box covering text in R>L languages.
  • Fixed Update of Software Credits text.
  • Fixed Auto scrolling jump when a scrolled to F-panel is selected.
  • Fixed Dirty default codes still qualified despite qualification of other codes.
  • Fixed Misc. text appearing in Abort reason Pop-up.

Paramount Police 5.0.0.667:

  • Fixed Appending of Suffix on reconfigure
  • Fixed Auto close of Special Def. Pop-up box.
  • Fixed InfoCBRN error on attempt to print Case Summary
  • Fixed Police Suspect/Stuck Accelerator info lost if case Pend prior to Send point.
  • Fixed Addition of CC text to XML Export and CAD output.
  • Fixed Removal of additional lines between abort reasons.
  • Fixed Test case box covering text in R>L languages.
  • Fixed Update of Software Credits text.
  • Fixed Auto scrolling jump when a scrolled to F-panel is selected.
  • Fixed Dirty default codes still qualified despite qualification of other codes.
  • Fixed Misc. text appearing in Abort reason Pop-up.


To avoid any problems during the update, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

6 July 2011 | PPDS™ v3.1 Update in ProQA©

The following changes have been approved by the NAEPD™ Council of Standards and are being released as PPDS v3.1 in ProQA. No changes in the manual cardset will be provided until v4.1 is released.

The following applies:

Addition of a COLD CALL pathway selection question
Consolidation of Scene Safety Questions
Change in the sequence of Description Essentials (DE) and Safety Key Questions

pdf PPDS™ v3.1 Update in ProQA© (pdf)


To avoid any problems during the update, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

20 May 2011 | ProQA Mandatory Update Release Notification

Versions released: ProQA engine (.exe), All Suffix files, All Language files.

pdf ProQA Mandatory Update Release Information 5/20/2011 (pdf)



To avoid any problems during the update, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

13 April 2011 | Urgent Medical ProQA Update Release Notification

An issue was introduced in the last released ProQA v3.4.3.30 build date 25 Jan 2011 and placed on the ftp site on 23 Feb 2011. In this version, if a manual protocol change from any Protocol to Protocol 28 was selected from the top Chief Complaint selection list, ProQA would not recommend a send code nor pass one to CAD. While this would be an uncommon thing to do, you need to be sure to update your ProQA version to v3.4.3.31 immediately. If your version is before v3.4.3.30, this problem would not be present, but we urge you to please update now anyway for the other changes and improvements listed. You must use the Installer on the ftp site which will also update and keep the Administration Utility and the Logic/Language files in synch with the new build.

pdf ProQA Mandatory Update Release Information 4/13/2011 (pdf)



To avoid any problems during the update, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

18 October 2010 | AQUA (5.6) Update

A new version of AQUA Phoenix, version 5.6.1.149, has been released on our FTP site. A new build of XLerator, version 3.5.44.802, is also located on the FTP site. This XLerator build must be installed in conjunction with AQUA 5.6.1.149. These builds add many enhancements and updates.

DO NOT INSTALL AQUA 5.6 WITHOUT CONTACTING PDC AND REQUESTING A NEW DONGLE – Failure to do so will cause AQUA to cease to function.

With the release of AQUA 5.6, we have moved the licensing from the individual workstation to the server and it is now handled by XLerator. This will save the hassle of multiple dongles and a dongle on each AQUA workstation. To request a new AQUA 5.6 dongle, please contact Technical Support. Once this request is received, new dongle(s) will be coded and license codes for your versions of AQUA will be sent to you. Please contact Technical Support for additional information or questions.

To avoid any problems during the upgrade please follow all instructions in order.

Upgrading ALL VERSIONS: As always, with any software update, BACKUP your existing program and DATA.

Upgrade and installation instructions for the upgrade can be found on the Aqua ftp site in the AQUA 5.6 folder.


Release Notes - AQUA 5.6
October 2010 - 5.6.1.149

  • Completed SQL Server conversion work
  • Corrected Reviewer Comparison Report totals.

October 2010 - 5.6.1.148

  • Formatting on reports adjusted for longer language text.
  • Changed Licensing to use XLerator rather than aqua's own dongle client.
  • Corrected some element issues on the To Do Screen.
  • Date Filter now worked with European date formats. again.
  • A rouge thumbnail was displaying on the caselist icon in the reports section in the left bar.
  • In the QI report bar hints over the different reports now display.
  • Corrections to the Determinant Drift Report.
  • Corrections to Case-Effect, Shift/Team Protocol, and Reviewer Comparison Reports.
  • Corrections to the Trend report under the Reports section.
  • Corrected all report footers and made them consistent.
  • Corrected some PSIAM Scoring errors.
  • Fixed a bug in all three QI performance reports dealing with chief complaint.

September 2010 - 5.6.1.146

  • Corrected: More filter now saved and loaded from the correct location.
  • Corrected: Case Evaluation "How obtained" default.
  • Corrected: Positioning of the Freelance Question button in EMD.
  • Corrected: Key Questions table columns can be resized.
  • Corrected: Tab from Key Questions table moves to Key Questions comments button.
  • Corrected: Score is recalculated as Final Coding values are entered.
  • Corrected: Work area title bar is highlighted once a case is reviewed.
  • Corrected: EMD Case Evaluation Report displays correct Scoring Standard.
  • Corrected: Communication Center Protocol Compliance report shows Selected Protocols in footer.
  • Corrected: Cause-Effect report footer.
  • Corrected: Exemplary Performance report header.
  • Corrected: Exemplary Performance report footer.
  • Corrected: Noncompliant Performance report header.
  • Corrected: Noncompliant Performance report subject line to display complete text.
  • Corrected: QI Summary report footer to show Selected Protocols in footer.
  • Corrected: Reviewer comparison report footer to show Selected Protocols in footer.
  • Corrected: Duplicate Total line removed from Trends Report.
  • Corrected: KQ answers show correctly in Case Evaluation report.

Release Notes - XLerator 3.5.48.802
  • XLService timestamp reported to XLConsole
  • Fixed error where CAD user was not able to access a second alias unless alias added via XLConsole.
  • Fixed Firebird Aqua database creation error - now created with char set None.
  • Fixed error caused by adding licenses when no licenses.dat file exists.
  • Fixed error where entering multiple listen IP's would only listen on the first IP
  • Fixed licensing error when dongle switched during operation
  • Resolved issue with SCH characters not being recognized on user validation
  • Added function for AQUA to get dongle company name for Exemplary activation
  • Added Service: Return license info needed for Aqua to activate Exemplary
  • Added Console: Sort Alias and License list by clicking on title
  • Updated Console: Default DB Type is Firebird Embedded when adding alias
  • Updated Service: Proof #2, Licenses are now being released when AQUA disconnects.
  • Updated Service: File xfer date (used by XLUpdate) was reporting Greenwich mean time instead of server file datetime.
  • Updated Console: Proof #1, Licenses used count is now updated when ProQA disconnects.
  • Added: Service/Console: Proof #1066, "Cannot find dongle." message added if dongle not inserted before attempting to add license.
  • Added: Console: Login screen: Pressing the ENTER key while in the "User Name" field moves the cursor to the "Password" field.
  • Updated: Console: Users info refreshed when database alias added or deleted.
  • Added: Rebuilt database backend to prepare for interaction with SQL Server, Firebird Server, Oracle, MySQL, etc.
  • Added: XLerator now handles licensing
  • Added: Added a new and improved transport stream that optimizes network throughput
  • Added: Console now allows up to three login attempts before closing down
  • Added: Console now displays license and dongle information
  • Added: Improved user security with password hashing
  • Updated: Improved overall performance of connections
  • Updated: Increased startup time by ten for large databases
  • Updated: Updated with the latest Aqua database updates
  • Updated: Increased console stability when creating new aliases

DO NOT INSTALL AQUA 5.6 WITHOUT CONTACTING PDC AND REQUESTING A NEW DONGLE – Failure to do so will cause AQUA to cease to function.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

21 September 2010 | ProQA Medical Update

A new build of Medical ProQA has been placed on the ProQA FTP site that incorporates the following fixes:


Protocol 29:

A new answer choice was added to KQ1: "Solitary motorcycle". Its logic, if uncomplicated by other high mechanism, safety issues, or priority symptoms, will select determinant 29-B-1. This differentiates this logic from auto-motorcycle.

Protocol 34:

A new answer choice was added to KQ3: "Solitary motorcycle". Its logic, if uncomplicated by other high mechanism, safety issues, or priority symptoms, will select determinant 34-B-1. This differentiates this logic from auto-motorcycle.

Case Entry:

Due to a previous recent change in the Awake/Breathing answer combination auto-recommended chief complaints (red CCs at top of list), a modification was made to the list displays to ensure that P31 was still present.

This release also now supports installation on 64bit operating systems.

Additionally, new installers for ProQA Fire and Police have been placed in their respective folders on the ProQA FTP site. These installers now support installation on 64bit operating systems.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

2 August 2010 | ProQA 3.4.3 Maintenance Release Notification

The below listed maintenance builds can be downloaded from the ProQA FTP site. When applying this build, both the setup.exe and the lang.exe must be installed due to fixes to both logic and software.

Upgrading ALL VERSIONS: As always, with any software update, BACKUP your existing program and DATA.


ProQA Fire
10-JUN-2010 3.4.3.17

  • Fixed text cut off / partially visible issue. Proof #5011
  • Fix missing comments in "Responder Script". Proof #5444
  • Enabled target tool button upon dispatch. Proof #4962
  • Updated the 3-minute timer dialog. Proof #5375
  • Added Multi-Discipline Launcher info to version screen. Proof #5164
  • Fixed sizing issue and added horizontal scroll to KQ Answer box. Proof #5441
  • Fixed buffer overrun in TCP CAD mode. Proof #4967
  • Redisplay dispatched time upon case reopen. Proof #5208
  • Disabled diagnostics when case not active. Proof #5178
  • Changed the format of D.E. info in KQ area. Proof #4907

07-MAY-2010 3.4.3.16

  • Enabled 3 minute idle alarm.


ProQA Medical
10-JUN-2010 3.4.3.29

  • Fixed text cut off / partially visible issue. Proof #5011
  • Fix missing comments in "Responder Script". Proof #5444
  • Updated the 3-minute timer dialog. Proof #5375
  • Added Multi-Discipline Launcher info to version screen. Proof #5164
  • Fixed sizing issue and added horizontal scroll to KQ Answered box. Proof #5441
  • Fixed buffer overrun in TCP CAD mode. Proof #4967
  • Redisplay dispatched time upon case reopen. Proof #5208
  • Disabled diagnostics when case not active. Proof #5178
  • Fixed stroke diagnostic summary sequences text. Proof #5383
  • Do not display "Rule of Nines" dialog when revisiting unassociated KQ. Proof #5301
  • Auto fill number hurt to 1 upon Strangulation or Suffocation ECHO. Proof #5396
  • Default "Target Tool" dialog initial sized to show all text. Proof #5321
  • "Target Tool" links to appropriate PAI for non-first party callers. Proof #5538

07-MAY-2010 3.4.3.28

  • Enabled 3 minute idle alarm.


ProQA Police
10-JUN-2010 3.4.3.9

  • Fixed text cut off / partially visible issue. Proof #5011
  • Fix missing comments in "Responder Script". Proof #5444
  • Enabled target tool button upon dispatch. Proof #4962
  • Updated the 3-minute timer dialog. Proof #5375
  • Added Multi-Discipline Launcher info to version screen. Proof #5164
  • Fixed sizing issue and added horizontal scroll to KQ Answer box. Proof #5441
  • Fixed buffer overrun in TCP CAD mode. Proof #4967
  • Redisplay dispatched time upon case reopen. Proof #5208
  • Disabled diagnostics when case not active. Proof #5178
  • DLS "Return to KQs" button is always the default if visible.

07-MAY-2010 3.4.3.8

  • Enabled 3 minute idle alarm.

To avoid any problems during the upgrade, please follow all instructions in order.

If you don't already have access, you can fill out our FTP Access Request form to get it:
http://www.prioritydispatch.net/support/form_ftp.php

AS ALWAYS - BACK UP YOUR DATA AND TEST SOFTWARE BEFORE FULLY DEPLOYING

If you have any questions, please feel free to contact support at: 801-363-9127 Option 7 or technical.support@prioritydispatch.net

31 March 2010 | Medical (v12.1) Update (Only NAE, USS, UKE, AUE, EUG)

Protocol 36 Pandemic/Epidemic/Outbreak (Officially Enacted), has had major updates done that are only available in Medical v12.1. The determinant descriptor codes have been re-ordered to accommodate enhanced protocol logic and new codes. As such, a backup of your current Response Configuration Utility should be completed before updating ProQA to v12.1 (see instructions, below).

Protocol 28 has been revised to incorporate the Stroke Diagnostic Tool. Twelve new Determinant Suffixes have been added that will reflect the Stroke Diagnostic?s recommendation and aid in studying and identifying the specific symptoms that are most predictive of stroke.

The new Stroke Diagnostic Tool, triggered in Protocol 28 Key Questions, will enable more accurate evaluation and identification of acute stroke patients.

In the Aspirin Diagnostic and Instructions Tool, Diagnostic Question 4 has been moved to position 1.

Protocol 27 has a new suffix "Y = Self-inflicted stab," which will be used when shunting from Protocol 25 to enhance responder safety information.

Protocol 37: Interfacility Evaluation/Transfer was designed by a special Academy task force as an alternative to Protocol 33. It is available in ProQA only.

Earlier dispatch has been added on Protocols 6 and 10 (in ProQA only) for certain patients that require critical care. If the patient is not alert and/or is having difficulty speaking between breaths, the dispatch now occurs immediately after the KQ "Does s/he have difficulty speaking (crying) between breaths?"


IMPORTANT NOTICE (V12.1 ONLY)
Due to changes to Protocol 36, the Medical Response Configuration Utility must be updated. The following process MUST be followed to ensure that existing locally defined responses are not lost:
1. Open the current ProQA Response Configuration Utility and under the file menu select export.
2. Export the .exp file to a location (Make sure rename the *.exp to a user friendly name such as "response_export.exp.")
3. Update ProQA with the installers
4. Open the new ProQA Response Configuration utility and under the file menu select import.


Maintenance releases for ProQA Fire/Medical v12.0/Police have been uploaded to the ProQA FTP Site. These releases incorporate the Accelerator Stuck Protocol as well as updates noted below:

Fire:
31-MAR-2010 3.4.3.15

  • Focus on abort text entry on "Enter Description" single click. Proof #5390
  • Fix misaligned determinant codes on "Send" screen. Proof #5374
  • Added "Accelerator Stuck" diagnostic. Proof #4906
  • Text change to "Aircraft Information" dialog.
  • Set "Return to KQs" DLS button font to bold when selected. Proof #4900

Medical (v12.0):
31-MAR-2010 3.4.3.26

  • Added "Accelerator Stuck" diagnostic. Proof #4906
  • Focus on abort text entry on "Enter Description" single click. Proof #5390
  • Fix misaligned determinant codes on "Send" screen. Proof #5374
  • Focus on "ASA" button when on PDI screen for cards 10 and 19. Proof #5380
  • Fixed issue on cc17 where a short fall shunted to cc31. Proof #2341
  • Changed caption of dialog warning of invalid age for "ASA" tool. Proof #5398
  • Added new button "Close case" above "X-Card" on DLS links for Card 37. Proof #2315
  • Strangulation and Suffocation ECHOs autofill "Number Hurt" to 1. Proof #5396
  • "Stroke Diagnostic" always enabled if available.

Police:
31-MAR-2010 3.4.3.7

  • Changed the statement to ?Weapons Accessible? vs. ?Weapons Involved? and no suffix when a weapon is only accessible in P114. Proof #709
  • Added default abort reasons if none exist when abort reason text entry is disallowed. Proof #4893
  • Fixed key "Question Answers" screen not updating on operator language change.
  • Limited the "Problem" text sent to CAD to 40 characters. Proof #5351
  • Focus on abort text entry on "Enter Description" single click. Proof #5390
  • Fix misaligned determinant codes on "Send" screen. Proof #5374
  • Fixed case close icon missing in 1024x768. Proof #4938
  • Added "Accelerator Stuck" diagnostic. Proof #4906

If you have not yet requested FTP access, you may do so by filling out the FTP Request form located at http://www.prioritydispatch.net/support/form_ftp.php.
Keep in mind that all FTP passwords change on a quarterly basis.<
Please contact technical.support@prioritydispatch.net if you have any questions or need assistance.

To see old news items please check our archive.


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