Consulting: What and Why?
PDC's team of consultants and specialists are the best in the business. They have the skills necessary to expertly implement emergency dispatch solutions. Directed by Dr. Jeff Clawson, trained by current experts in the field, and equipped with the most current information on effective ED system design, our consultants will assist your communication center in meeting and exceeding all national standards in time and within budget.
Trained and certified by the International Academies of Emergency Dispatch (IAED) to conduct accreditation site evaluations, Priority Dispatch consultants are uniquely qualified to assist your center in obtaining IAED Accreditation following the comprehensive implementation of the EPDS. As an IAED Accredited Center of Excellence (ACE), your communication center will have been reviewed and found in compliance with all national and international standards, significantly reducing the likelihood of dispatch-related litigation. Furthermore, accreditation is tangible evidence of management's commitment to excellence, and also helps prepare for the opportunity to interface with managed care.
In response to the special need of emergency communication centers (9-1-1, 0-0-0, 9-9-9, 1-1-2, etc.), mobile medical services providers, and medical call centers, PDC consultants ensure that the specialized needs of each client are met. As healthcare delivery continues to be re-engineered, PDC specialists have implemented dispatch solutions that permit the integration and transfer of patients to managed care centers (nurse triage) for alternative care. Our consultants are a phone call or e-mail away from providing your organization with the necessary support to become an Accredited Center of Excellence.
- Providing information about the Academy "Center of Excellence" system and eligibility requirements
- Preparing your center for quality assurance and risk management programs
- Comprehensive implementation of ED training and certification programs necessary for accreditation eligibility
- ED instructor training and certification preparation
- Assistance in the development of response configurations
- Assistance in the development and integration of a 3-digit emergency number (9-1-1, 3-1-1, 0-0-0, 9-9-9, 1-1-2, etc.) and call center activities
- Software installation and on-site training.
Director of Consulting Services
Peter Hamilton - Regional Representative Australasian
Region Suite 144 / 66 Kingsway,
Glen Waverley, Victoria 3150
Office: +61 412 580 283
Fax: +61 3 9806 1771
Central & South America, Africa, Asia and Middle East Priority Dispatch Corp UK – Ltd.
Address: Suite B, 4th Floor, Spectrum
Bond Street, Bristol BS1 3LG
Beverley Logan - Consultant
264 Orrell Road
Wigan WN5 8QZ
Marie Leroux - Consultant,
2 Ch. Paul-Grégoire,
La Minerve, Quebec
Canada J0T 1S0
Languages: French, English, Spanish, Italian
Amelia Clawson - International Sales Representative
110 South Regent Street, 8th Floor
Salt Lake City, UT 84111
Office: 801-363-9127 ext. 140
Languages: English, Portuguese, Italian