AQUA Quality Improvement Software automates the entire emergency dispatch case review process. It assists you with many tasks such as data entry, compliance scoring, recordkeeping, reporting, and more. It helps you ensure that emergency dispatchers in your agency are providing quality service in compliance with all standards established by the International Academies of Emergency Dispatch. It pinpoints specific training needs and liability risks and helps you document continuous improvement efforts. In today's world, public safety agencies simply must have a defendable quality improvement program to help protect them from liability lawsuits. AQUA is a powerful tool that helps you meet this need with minimal commitments of time and personnel. Training through Priority Dispatch offers an excellent hands-on experience for ProQA software. This course is designed for both communication managers and emergency dispatchers.
SOFTWARE TRAINING AQUA
On-site technical training for AQUA dispatch software provides intensive hands-on experience for dispatchers, managers, and QI officers.
*Note: Software training is scheduled at the time ProQA and AQUA are purchased.
The Extended Service Plan (ESP) is a must for all ProQA and AQUA users who want to stay at the forefront of the protocol system and have an extended 12 months of access to technical support. ESP guarantees free updates to your current version and discounts on future versions of software.
Support is available in a wide variety of options allowing you maximum flexibility. We provide outstanding advanced technical support for all our software products. The friendly and knowledgeable technical support staff can be reached via phone, e-mail, Web, FTP, and dial-in. Whether you need answers to problems, guidance installing and setting up our software, or help integrating with any of our various CAD/Telco partners, we're there to help every step of the way.
1-800-363-9127 or 801-363-9127