EMD Advancement Flashback (Continuing Dispatch Education)

MPDS

As a subscriber to the Flashback Series Titles for 2014 you will receive the following 4 lessons. 

CDE 48: The MPDS® Traumatic Injuries Protocol

This lesson discusses the use of the MPDS® Traumatic Injuries (Specific) Protocol. It starts with a brief discussion about traumatic injuries, hemorrhage, traumatic amputations, spinal cord injuries, traumatic brain injuries and chest trauma. The rest of the lesson is specifically designed to help you: (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind asking each of the MPDS® Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 50: Dispatch Danger Zones

This lesson discusses common Dispatch Danger Zones including: no protocol to follow, failure to follow protocol, failure to verify, misinterpretation of the caller’s complaint, dispatch diagnosis, requiring the caller’s permission before giving PAIs, omission of DLS instructions, significantly delayed responses, more than one call for help, 1st party gone-on-arrival situations, attitude problems, preconceived notions and imposed negative impressions, asking to talk to the patient, no-send/no-help situations and policies, problems at shift change, staffing problems, and failure to create and support QA/QI processes.

CDE 51: The MPDS® Eye Problems/Injuries Protocol

This lesson discusses the use of the MPDS® Eye Problems/Injuries Protocol. It starts with a brief discussion about various parts of the eye and surrounding structures. It continues on with a discussion about common eye problems/injuries including: direct blow to the eye, eyeball cut open, eyeball leaking fluid, flying objects, penetrating objects, chemical burns, abrasions, contact lens problems, small foreign objects, welding flash burns, allergies, infections, and tears. The rest of the lesson is specifically designed to help you: (1) select the correct Chief Complaint Protocol, (2) understand the rationale behind asking each of the MPDS® Key Questions, (3) determine the correct Determinant Descriptor, and (4) select the appropriate Dispatch Life Support instructions for these patients.

CDE 52: Dispatch Stress

This lesson discusses dispatch stress. Specifically it discusses sources of stress, symptoms of distress, effective stress management techniques, and post-traumatic stress disorder.

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